Australia

For improved efficiency, automation is key

For improved efficiency, automation is key

Efficiency has always been a hot topic in the QSR industry and brands exert their utmost effort in driving efficiency both at the front- and back-of-house. Over the past year, COVID-19 not only redefined efficiency but also forced QSRs to reorganise their priorities given the pressing need to provide customers with safe and effective means of placing and receiving their orders.

McDonald’s Australia kickstarts 50th anniversary celebrations with 50c Big Macs

The chain employs more than 107,000 people and said it serves two million Aussies every day.

Hungry Jack’s bets on suburban locations, drive-thru coffee to fuel its race to 700 restaurants

CEO Chris Green elaborates on the chain’s multi-channel approach, reflects on the brand’s 50 years, and next potential opportunities.

What are the key trends shaping a post-pandemic QSR industry?

Find out in our upcoming conference in October, courtesy of a report from The NPD Group.

Mad Mex opens stores in Doncaster, Cameron Park

The new outlets bring the chain’s ANZ store count to 71.

How self-service kiosks are transforming the QSR industry

From helping restaurants bust queues to increasing kitchen efficiency and improving order accuracy, self-service kiosks are fast getting a bigger share of the QSR pie.

KFC giving away free food, cash prizes via new mobile game

“The Great Bucket Hunt” can be accessed through the chain’s app.

Ben Flintoff to step down as Baskin-Robbins Australia general manager

He will be succeeded by national marketing manager Julian Casa.

McDonald’s, Roll’d and IPC Asia-Pacific to join QSR Media’s supply chain panel

Discover the latest developments in the field by joining our upcoming conference.

Why embracing big data is key to deliver a better customer experience

Digitalisation has long been a buzz word amongst businesses across all industries, but those in the quick service restaurant (QSR) sector have been relatively slow to embrace it.

Burgertory to launch plant-based ‘Sinless’ range

The range features Simplot’s plant-based proteins and Herman Brot’s low-carb and vegan buns.

Refusing to be left behind, Red Rooster is determined to go beyond its roast chicken heritage

In his first interview with QSR Media, CEO Clint Ault shares his philosophy on the brand’s ongoing transformation and the deeper significance of launching fried chicken for the first time.