A brand's promise: Delivering efficient food safety processes for QSRs

Squizify builds consistent and streamlined processes around food safety operations.

As the foodservice industry becomes increasingly competitive, quick service restaurants (QSRs) are under pressure to streamline their operations and deliver consistent quality. An important part of achieving this is having efficient processes in place for food safety.

From food storage and preparation to cooking and serving, there are many potential hazards that need to be managed in order to keep food safe. This can be a challenge for QSRs, who often have to juggle multiple priorities at once.

In Australia, QSRs are required to comply with the Australia New Zealand Food Standards Code, which sets out strict guidelines for food safety. Not meeting these standards can have serious consequences, such as making customers sick, damaging your reputation, or even leading to legal action.

And in a post-pandemic environment, food safety is more important than ever. Customers are now more aware of the risks involved in eating out, and are more likely to take their business elsewhere if they don’t feel confident that their food will be safe.

This is where Squizify comes in. Squizify is a cloud-based food safety management system that helps QSRs unify their food safety operations, build consistency, and streamline processes quickly and more accurately.

A one-stop shop for food safety

Squizify founder and CEO Daniel McDouall, says that the three common pain points QSRs face are lack of transparency around food safety compliance, accuracy of data record keeping, and higher brand risk and exposure.

“Lack of transparency is one of the key drivers holding brands back. When it comes to food safety compliance, the more transparent brands can be, the better equipped they are at seeing trends and reacting to them before they become big problems,” he says.

Addressing these pain points requires a comprehensive and coordinated approach, which is where Squizify comes in.

Squizify consolidates all of the different platforms that QSRs need to manage their food safety into one easy-to-use system. This includes everything from temperature sensors and food labelling, to recipes and allergens, to training and maintenance register.

Having all of these tools in one place makes it easier for QSRs to manage their food safety compliance, and frees up time that can be spent on more important tasks.

"The key benefit of Squizify is that we combine six platforms into one. No longer do brands now need a different system for food safety, label printing, sensors, training, auditing and maintenance, they can have it all under on system where by all parts seamlessly communicate with each other," McDouall added.

Squizify also integrates with other systems that QSRs may already be using, such as point-of-sale (POS) and inventory management. This allows data to be shared between different departments, giving users a more holistic view of how the restaurant is performing.

Streamlined processes for improved efficiency

The Squizify system is designed to help QSRs streamline their food safety processes, and improve efficiency across the board. Paper-based processes are replaced with digital ones, and tasks that used to be manual are now automated.

For example, temperature sensors can be used to automatically record food temperatures at different stages of the cooking process. This data is then stored in the system, and can be used to create reports or spot trends in a store and even across multiple locations.

Allergens can also be managed more effectively with Squizify. When a new dish is added to the menu, the system will automatically check for any allergens that need to be listed. This ensures that customers with allergies can make informed choices about what they eat.

"Nothing will destroy a brand quicker than a poor food safety event linked to your brand so unitising technology is one of the most important things a brand can do to lower risk and gain the visibility to see trends across either a single store or a network for hundreds of stores," said McDouall.

Data-driven decision making

One of the most powerful features of Squizify is its ability to generate reports and analytics that can be used to make data-driven decisions.

The system collects a huge amount of data from different sources, including temperature sensors, food labelling, and recipes. This data is then processed and presented in an easy-to-understand format, so that QSRs can see how their stores are performing.

This data can be used to identify trends, spot problems early, and make changes that can improve the efficiency of food safety operations. It can also be used to benchmark performance against other QSRs, and track progress over time.

"Data is the new oil and what Squizify does is provide hundreds of data points each day to give QSRs the best possible insights to show trends and analytics to help them make better informed decisions.

Final thoughts

Technology is changing the way that QSRs manage their food safety compliance, and Squizify is at the forefront of this change. The system consolidates all of the different tools that QSRs need to manage their food safety into one easy-to-use platform, and integrates with other systems that QSRs may already be using. This allows data to be shared between different departments, giving users a more holistic view of how the restaurant is performing.

"Having the right tools to help employees better do their job improves standards and enables better retention of key people. Achieving all this at a price point that locations can afford without the large upfront capex cost is what is driving more and more brands to choose Squizify as their food safety and operations execution partner," McDouall concluded.