News

The Coffee Club looks to appeal to younger customers with new store design
23 Aug 19
The chain says the design is also focused on the customer journey.
Ben & Jerry's goes cashless in new Wellington Airport store
23 Aug 19
The chain first launched in New Zealand in 2015.
Weekly Global News Wrap: Del Taco considers sale; Domino's “Innovation Garage”; Taco Bell's back-to-school merch
23 Aug 19
Here is a summary of the most interesting QSR news stories of the week from around the world.
TabSquare's customer success partners: the people behind the smart software
22 Aug 19
We know that making a move to any new software solution can be daunting.
Domino's growth in ANZ ‘softer' than expected, CEO says
22 Aug 19
There was margin compression that lowered EBITDA by 4%.
Deliveroo appoints Meridian Energy's Ed McManus as new CEO
22 Aug 19
The move comes about a month after Levi Aron stepped down as country director.
Sandwich Chefs draws inspiration from international classics for refreshed menu
21 Aug 19
The latest offerings include flavours from New York to Australia.
Yogurtland to offer $5 cups on National Frozen Yogurt Day
21 Aug 19
Customers can choose from more than 45 toppings.
7-Eleven Australia opens 700th store
19 Aug 19
The Banksia Grove store is also the chain’s 38th location in WA.
The four key factors impacting the QSR industry
19 Aug 19
IBISWorld senior industry analyst Tom Youl gives a data-driven overview.
Weekly Global News Wrap: Yum Brands' CEO to retire; Domino's embraces delivery via e-bike, McDonald's dons new look for McCafé
19 Aug 19
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Ferguson Plarre's new vegan cake; Grill'd shows support during Homelessness Week; Lord of the Fries' limited-edition Mac ‘n Cheese balls
19 Aug 19
Find out what QSRs have been up to on social media this week.
Three lessons from Oporto's brand transformation
16 Aug 19
CEO Craig Tozer shares how they managed to revitalise the chicken brand.
Han's Cafe Mandurah franchisee to back-pay 16 workers
15 Aug 19
Read the full statement from the Fair Work Ombudsman here.
Pizza Hut draws on nostalgia, brings back ‘Dougie' for Hot Dot campaign
15 Aug 19
The initiative sees a heat-sensitive dot placed on the chain’s boxes to measure the temperature of the pizza.
New owner slated for Hog's oldest site
15 Aug 19
The chain’s site at Airlie Beach has been operating for three decades.
100 Burgers Group CEO Dehne Bingham moves into same role for Belles Hot Chicken
15 Aug 19
Expansion will now be a focus for the chicken brand, he says.
Chatime Group to introduce Korean chicken concept in October
12 Aug 19
Goobne’s first site will be located in Sydney’s Darling Square.
Domino's breaks pizza delivery record
12 Aug 19
For a week, the chain’s Ferny Grove site delivered pizzas in less than six minutes.
Subway under investigation over underpayment of employees: report
12 Aug 19
The sandwich chain stressed that franchisees are required to meet regulatory, financial, workplace and employment requirements.
Weekly Global News Wrap: Subway's ‘Beyond' meatball sub; McDonald's trials another value offer; Shake Shack partners with Grubhub
11 Aug 19
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Hungry Jack's new Cowboy Whopper; Bakers Delight's Nutella-flavoured danish; Gotcha's new yogurt range
11 Aug 19
Find out what QSRs have been up to on social media this week.
Muffin Break's loyalty programme goes digital with new app
7 Aug 19
The chain says it currently has over 300,000 active members.
7-Eleven launches free coffee scheme in a bid to reduce landfill
7 Aug 19
The initiative will run until 2 September.
Four foodservice trends that are shaking up Australia's QSR industry
6 Aug 19
Research from the NPD Group digs deep into the trends of solo dining, free-from foods, and upscale foodcourts.
Potential class action against RFG gains momentum with upcoming roadshow
5 Aug 19
Five information sessions about it will be held this month.
Weekly Global News Wrap: Burger King's ‘Impossible' rollout; Chick-fil-A remains US' favorite chain; Chipotle expands testing of AI-powered voice assistants
2 Aug 19
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Guzman y Gomez, Bakers Delight celebrate National Avocado Day; Soul Origin's new barista champion named; Milky Lane's ‘giant burger ring'
2 Aug 19
Find out what QSRs have been up to on social media this week.
Retail Food Group director Jessica Buchanan resigns
2 Aug 19
The move cuts the number of directors on the company’s board to three.
Menulog's UK parent Just Eat sees profit dip amid merger talks with Dutch rival
2 Aug 19
The global food delivery market continues to see consolidation.
Sandwich Chefs opens new store in Wagga Wagga
2 Aug 19
The new outlet features the chain’s revamped design, set to roll out nationwide.
Vapiano donates over $36,000 to Share the Dignity
1 Aug 19
The charity helps Australian women affected by homelessness, poverty and domestic violence.
Subway to give personalised offers, discounts with new loyalty programme
1 Aug 19
The first 100,000 people to sign up to Subcard will be given a free meal.
San Churro launches gold chocolate menu
30 Jul 19
The chocolateria will give away a year’s worth of chocolate to a member of their customer rewards programme.
Jamaica Blue unveils $5 Wings and Tings deal
29 Jul 19
The new item is part of the chain’s winter menu.
Nando's says refurbishment programme “enhanced customer experience and loyalty”
29 Jul 19
The response came after former franchisees accused the chain of having a “very cruel” model.
Weekly Global News Wrap: Yum taps new CEOs; Chipotle says no to plant-based meat; Dunkin' now serving ‘Beyond' sausage sandwich
29 Jul 19
Here is a summary of the most interesting QSR news stories of the week from around the world.
Social Media Wrap Up: Subway showcases cookie hacks; Michel's chef-powered gourmet range; Pineapple Express speeds up lunch
29 Jul 19
Find out what QSRs have been up to on social media this week.
Five key ways to create satisfied and returning customers
25 Jul 19
Year on year, the average Australian is spending more and more money dining out.
How taking care of your franchisees can lead to long-term growth
25 Jul 19
Tom Potter, former CEO of Eagle Boys Pizza, shares what your brand can learn from failure and how to avoid it.

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