Executive insights
Why Macca’s spends $60m on training annually
Why Macca’s spends $60m on training annually
1 in 12 Australians often get their first job from the fast-food chain.
Sushi Sushi bets on Saudi drive-thru as chain expands overseas
It is targeting 40 outlets over the next decade.
QSR brands use TikTok to drive visibility and customer engagement
Other key growth drivers are strong operations and engaged staff.
Why generational segmentation unlocks loyalty
It builds an emotional connection by making consumers feel recognised and valued.
Jamaica Blue lifts sales by up to 20% with new café design
The brand has also seen a 20% reduction in fit-out costs.
QSRs redefine beverages for Gen Z from coffee to collagen
Texture and presentation will also become critical to the beverage experience.
Wendy’s positions as ‘challenger’ of Australian legacy brands
The country’s market is defined by high standards and intense competition.
1 in 3 drive-thru customers are transient visitors
In Australia, the average drive-through restaurant is running almost 30% transient customers.
Gen Z leads food service rebound with $5.8b spend
The 18 to 24 age group now accounts for 11% of all food service traffic.
Australia’s QSR chains turn to late-night business to boost sales
Brands are also refining their menus and tightening supply chains.
QSR sector set for 1% rebound after last year’s projected decline
The sector’s next phase hinges on balancing value and costs.
Dave’s Hot Chicken aims 150 new stores by year-end, eyes $1.6b sales by 2026
The chain also plans to expand into India, Mexico, and across Europe.
Bakers Delight tests smaller stores to cut costs, expand reach
High electricity prices remain a key barrier to growth.
OOSHMAN eyes Queensland expansion as consumer confidence falls
The goal is to reach 26 restaurants by end-2026 and 50 outlets by 2029.
Yo-Chi eyes bigger Southeast Asia push after Singapore debut
It aims to be a ‘third place’ like Starbucks, where people gather outside home and work.
TokyoTaco uses food truck to ramp up Australian presence
Getting customers to try the products was the biggest hurdle.
SpudBAR keeps growth focus on Australia despite overseas interest
It has stayed true to its core—keeping things simple yet flavourful.
