Blogs & Opinion

2021: Year in Review

We look back at the highs and lows of the Australian multi-site restaurant industry these past twelve months.

2021: Year in Review

We look back at the highs and lows of the Australian multi-site restaurant industry these past twelve months.

On a wing and a prayer', does controversy work in social media?

From Kevin Rudd’s favourite chef at Mr Wong’s to a UTS business school lecturer to the main stream press and an army of amateur bloggers – everyone...

Find out what 5 design trends will boost QSRs in 2014

In 2014 it will be increasingly important for hospitality owners to understand that in order to be successful in the hospitality industry their...

5 things you must know about multi-unit franchising

The solution to growing your franchise network profitably and sustainably maybe right under your nose!

Here's how QSRs can rev up their marketing platform

When we talk about QSR chains, the consistency and strength of a brand is one of the key ingredients for the success of a business. Growing brand...

5 tips for effective franchise marketing

For franchise marketing campaigns to be effective, franchisees and their staff need to be engaged. Here are five tips to enhance franchisee and...

How the new public holiday payment option will impact QSRs

An employer application to change the Fast Food award safety net - part of an initial 2-year review of modern awards by the Fair Work Commission –...

3 things you must know about the Food Standards Code

Nutrition claims As an industry Dietitian I am always astounded by the number of claims in restaurants that are incorrect or illegal. Choice...

Here's what you need to know about crafting a great PR plan

Every franchise is trying to grab media attention, so if you want to see your name in print rather than that of your competitors, you must have a...

Why Marginal Fast Food Agreement fails BOO-Test hurdle

In a recent decision an agreement approval application was refused by Senior Deputy President (SDP) O’Callaghan, due to concerns that the employees...

How to wisely franchise QSRs in Australia

From Delhi to Dallas to Durban and Darwin from Da Nang and Dubrovnik to Dundee and Dhaka, familiar franchised food brands dot the planetary landscape...

Things you must find out about the latest changes in food labelling

The Australian Competition and Consumer Commission jumped on claims, this week, by a number of bottled water manufactures that their water was...

What franchise systems must keep in mind in media training

Media is important to franchise systems to build image, launch products and maintain the brand. As media exposure is the primary way to reach the...

6 ways franchisees can dodge business failures

As a franchise consultant I have been asked many times what are the main causes of franchisee failure in the industry and how to avoid them. Most...

La Porchetta underpayments expose brand risk

Recent press exposure regarding allegations of significant underpayments to staff have once again displayed the serious risk to brand equity that can...

Here's what you need to know about Industry Trade Shows

Industry Trade Shows (ITS), what are they, who attends them and why? Are they important to a Franchisor for recruitment lead generation, useful for...

4 ideas on what's next for nutrition labelling

The aim of nutrition labelling is informing consumer decisions, giving them the ability to make healthier choices. Traditionally the domain of retail...