Blogs & Opinion

On a wing and a prayer', does controversy work in social media?
14 Feb 14
From Kevin Rudd’s favourite chef at Mr Wong’s to a UTS business school lecturer to the main stream press and an army of amateur...
Find out what 5 design trends will boost QSRs in 2014
7 Jan 14
In 2014 it will be increasingly important for hospitality owners to understand that in order to be successful in...
5 things you must know about multi-unit franchising
12 Dec 13
The solution to growing your franchise network profitably and sustainably maybe right under your nose!
Here's how QSRs can rev up their marketing platform
11 Nov 13
When we talk about QSR chains, the consistency and strength of a brand is one of the key ingredients for the success of a business.
5 tips for effective franchise marketing
25 Oct 13
For franchise marketing campaigns to be effective, franchisees and their staff need to be engaged.
How the new public holiday payment option will impact QSRs
3 Oct 13
An employer application to change the Fast Food award safety net - part of an initial 2-year review of modern awards by the ...
3 things you must know about the Food Standards Code
23 Sep 13
Nutrition claims As an industry Dietitian I am always astounded by the number of...
Here's what you need to know about crafting a great PR plan
4 Sep 13
Every franchise is trying to grab media attention, so if you want to see your name in print rather than that of your competitors, you must have...
Why Marginal Fast Food Agreement fails BOO-Test hurdle
12 Aug 13
In a recent decision an agreement approval application was refused by Senior Deputy President (SDP) O’Callaghan, due to concerns that the...
How to wisely franchise QSRs in Australia
22 Jul 13
From Delhi to Dallas to Durban and Darwin from Da Nang and Dubrovnik to Dundee and Dhaka, familiar franchised food brands dot the planetary...
Things you must find out about the latest changes in food labelling
22 Jul 13
The Australian Competition and Consumer Commission jumped on claims, this week, by a number of bottled water manufactures that their water was...
What franchise systems must keep in mind in media training
15 Jul 13
Media is important to franchise systems to build image, launch products and maintain the brand.
6 ways franchisees can dodge business failures
10 Jul 13
As a franchise consultant I have been asked many times what are the main causes of franchisee failure in the industry and how to avoid them....
La Porchetta underpayments expose brand risk
8 Jul 13
Recent press exposure regarding allegations of significant underpayments to staff have once again displayed the serious risk to brand equity...
Here's what you need to know about Industry Trade Shows
14 Jun 13
Industry Trade Shows (ITS), what are they, who attends them and why?
4 ideas on what's next for nutrition labelling
10 Jun 13
The aim of nutrition labelling is informing consumer decisions, giving them the ability to make healthier choices...
Check out the latest QSR innovations everyone's buzzing about
3 Jun 13
From hearing impaired employees serving customers to tables that recharge diners’ smartphones – there is huge potential for QSR...
Find out how QSR procurement executives can achieve 'The China Price'
30 May 13
Flashing lights and fancy photos, Promise of exceptional quality and world beating prices, Pristine factories and...
A quick guide to finding the best talent in the market
2 May 13
It’s a common challenge; how does business attract ‘best in market’ talent during a period of...
How bagging awards can boost your company
30 Apr 13
Preparing award submissions is time consuming and takes a good deal of thought and patience, so you might ask if...
Why there's no excuse for QSRs to ignore nutrition
25 Apr 13
For over a decade now nutrition has been a growing consideration for QSR’s.
5 things you shouldn't forget when fitting out a QSR venue
18 Apr 13
Top 5 criteria when fitting out a QSR venue.
3 things to think about in the Penalty Rates Case
17 Apr 13
The Fair Work Commission review of penalty rates in the fast food and general retail sectors – it rejected...
What most people forget about the Franchising Code of Conduct
5 Apr 13
Leave the grill and give up serving customers for a few minutes.
Quick guide on getting your franchise marketing right on the first try
27 Mar 13
All successful businesses need to develop a public profile and a recognisable brand, particularly in the case of...
3 rules to keep a skyrocketing business revenue trend for QSR's
1 Mar 13
Sustainability within any business commences with understanding the drivers of revenue streams and profitability.
The Power of Pinterest
18 Feb 13
A few months ago Pinterest was the new kid on the block in social media, boasting never-before seen user growth rates and promising a radical...
The Top 4 things to consider when picking a new location for your QSR - Part 4: The CBD site
2 Oct 12
A QSR normally fits into one of 4 categories: • Free Standing with Drive Thru (FSDT) • InLine • Mall...
The Top 4 things to consider when picking a new location for your QSR - Part 3: The shopping centre or mall site
24 Sep 12
A QSR normally fits into one of 4 categories: · Free Standing with Drive Thru (FSDT) · InLine ·...
The Top 5 things to consider when picking a new location for your QSR - part 2: The Inline Site
14 Sep 12
A QSR normally fits into one of 4 categories: • Free Standing with Drive Thru (FSDT) • InLine • Mall...
Workers Compensation “Insurance” – did you know it isn’t?
8 May 12
It’s probably just coincidence, but a number of our clients in recent months have raised their concerns about how their workers’...
Is your QSR marketing team in control?
20 Apr 12
Typically a QSR marketing team receives pressure from the top, from board and management and from the franchisee community or both individually...
Employees and social media: where does work end and home begin
20 Mar 12
Today, communicating with our friends, family and work colleagues has never been easier.
What you do well and where you can improve your business?
14 Mar 12
From my observations of a number of businesses over the past 6-9 months it is very apparent that most businesses are very good in some areas of...
Social media strategy, what the heck?
2 Mar 12
Many Chief Marketing Officers (CMO’s) are struggling to know where to begin with social media; What channels (Twitter, Facebook etc.,)...
Why enterprise bargaining offers little opportunity for the QSR sector
22 Feb 12
With Federal Government Industrial Relations policy coming increasingly under the spotlight, QSR Media asked regular contributor, Steve Champion...
QSR Chains - one of the winners in the Australian foodservice market during the economic downturn
15 Feb 12
As the GFC started to impact businesses in Australia towards the end of 2008, the Australian foodservice market, like most around the world, was...
Top Trends for 2012
2 Feb 12
Innovation in the Fast Food Industry – Greening the Supply Chain Grant Thornton’s survey of CEOs in the...
Time for IR Input Draws Near
9 Jan 12
Expert Steve Champion, whose specialist employee relations consulting firm ER Strategies has a number of Fast Food clients on board, is very...
The Top 5 takeaway’s from MURTEC by Kym Houden, MD, Task Retail Technology
21 Jun 11
I’ve recently returned from the Murtec (Multi Unit Restaurant Technology) conference in Las Vegas. For those of you who haven...

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