Events

Australia’s quick service and fast casual restaurant industry welcomed 2022 with a cautious outlook, expecting growth but remaining agile amidst rising costs and lingering challenges to supply chain and staffing.

From menu changes to increased cost of goods, challenges pertaining to the supply chain crisis remain one of the biggest issues for the QSR and fast casual restaurant industry this year, forcing many chains to transform how they operate and seek technologies to mitigate pressures.

The coronavirus pandemic flipped the QSR and fast casual restaurant industry on its head, permanently transforming how business is being done and how people are eating.

The drive-thru lane was one of the unsung heroes for restaurant chains since the pandemic started, part of an heavily-accelerated pivot towards off-premise channels.