The AI-Powered Restaurant: Driving Site-Level Adoption at Scale
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Sponsors & Exhibitors
The AI-Powered Restaurant: Driving Site-Level Adoption at Scale
The most sophisticated AI model is only as valuable as the site-level action it inspires across your portfolio. While the hospitality industry often gets caught up in the "black box" of new technology, this webinar will centre on the human element: how to drive genuine tech adoption among your General Managers and front-line teams across dozens or hundreds of locations.
We are moving beyond speculative ROI to break down the concrete benchmarks that define success. In this virtual session, we will discuss the specific KPIs—from reducing labour overtime by 10% to achieving 90%+ forecast accuracy for prep and rostering—that prove whether your AI investment is actually moving the needle on your consolidated P&L.
Time: 2 PM - 3:30 PM AEST - Sydney Time
SPEAKERS/PANELISTS
Representative
Crunchtime
Emma Pitfield
Partner
KPMG
Representative
SPONSOR
AGENDA
2:00 PM - 2:05 PM Welcome Remarks
2:05 PM - 2:25 PM Speaking Session
- Representative, Crunchtime
2:25 PM - 2:45 PM AI Trends of QSR
AI is no longer a future consideration for QSR businesses — it is already inside the core of how decisions get made, shifting control from human led choice to system driven selection. In this session, Emma Pitfield, Partner at KPMG, will share what they are seeing across clients, explaining how this change is affecting customer discovery, menu and offer visibility and day to day operational decisions, often before a customer actively engages.
The session will focus on the practical implications for QSR leaders and conclude with clear priorities for 2026, outlining where leaders should focus to ensure AI scales resilience and performance rather than amplifying existing weaknesses.
- Emma Pitfield, Partner, KPMG
2:45 PM - 3:25 PM Panel Discussion / Q&A
Moderator:
- Simon Hyett, QSR Media
Panelists:
- Jay Lim, CEO, GOPIZZA
- Representative
- Representative
- Emma Pitfield, Partner, KPMG
more to come...
3:30 PM End of Programme
CONTACT US:
For more details, contact:
Wency Padilla
+65 3158 1386
SPEAKERS/PANELISTS
Representative
Crunchtime
Emma Pitfield
Partner
KPMG
Representative
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