Technology

Meet Ollie, Oliver’s AI drive-thru Aussie assistant

There are already plans to take it to the restaurant chain’s self-service kiosks.

Meet Ollie, Oliver’s AI drive-thru Aussie assistant

There are already plans to take it to the restaurant chain’s self-service kiosks.

Innovations in QSR could be rolled out in months thanks to Gen AI

Key AI applications include predictive forecasting, finance automation, and personalisation.

Consumers are ready but human oversight remains key for AI—KPMG partner

Fast-food businesses are racing to get AI services right but accuracy remains a challenge.

KFC trials AI-voice tech in drive-thrus

Five restaurants will test the new technology.

What to expect with the new Grill’d app

The new Grill’d app will feature faster ordering and easier access to its loyalty programme.

Piccolo Me introduces its virtual brands' marketplace Munchiverse

It allows customers to order from different restaurants under one checkout.

Transforming the Quick Service Restaurant Industry through Data & Analytics

Data and analytics now play a pivotal role in helping QSR chains design menus.

Guzman y Gomez highlights personalisation potential in revamped app

The chain says customers can now create, customize and save their favorite orders in seconds.

Digital transformation for your QSR business

When the Covid-19 pandemic hit, it massively impacted thousands of restaurants in the world as well as the whole foodservice industry. The impact has...

How delivery apps have changed QSRs forever

In today's modern world, products and services are becoming more accessible with just a click of a button. Due to the effects of the Covid-19 pandemic...

7 ways to successfully integrate new tech in your QSR business

Implementing innovations well can take your efficiency to the next level.

Are Australian chains ready to enter the subscription economy?


Healthier food options are forecasted to 'experiment' with subscriptions
 this year.

McDonald’s loyalty program goes national

The launch follows a trial of the program in South Australia last year.

This robotic vending machine claims to serve restaurant-grade pizza in just two minutes

Pizzabot is being trialed in an ALDI Corner Store in North Sydney.

Sushi Sushi’s CEO believes NFTs will be a “permanent fixture” within their business

First in QSR Media, Scott Meneilly elaborates on the business’ new way of thinking about the potential of blockchain technology across their...

KFC pilots drone delivery service in QLD

The initiative is a partnership between KFC franchisee Collins Foods, Wing and Yum! Brands.