In Focus

Nando's looks to get ahead by inspiring the "inner cook" in their customers
18 Jun 18
The restaurant chain looks to their sauces to give them the competitive advantage.
Taco Bell is hoping that the third time's the charm in Australia
11 Jun 18
International president Liz Williams says the "more mature" Australian market is now ready for the global brand.
No mere fad, the poké invasion in Australia is here to stay
4 Jun 18
But how should competing brands that feature the Hawaiian dish separate themselves?
Carl's Jr. signals commitment to OZ market with the launch of their 3rd Global "Centre of Excellence"
28 May 18
The global burger's upcoming centre in the country is poised to be a hub for food and IT innovation.
Millennials are eating healthier, and what this means for your QSR
18 May 18
Needing a quick bite no longer means eating unhealthy.
Zarraffa's Coffee invests in technology to systematise its growing business
11 May 18
Zarraffa’s Coffee's founder and managing director Kenton Campbell said that IT plays a significant role as the brand expands into New...
Meet the niche offering that aims to be the largest specialty food brand in the world
4 May 18
Foddies' mission is to unite and bring people together through freedom of food choices.
Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement
30 Apr 18
From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.
Bucking Bull taps into digital menu boards to maximise the customer experience
22 Apr 18
The brand is trialing the use of digital menu panels which are slated to roll out across all new stores and refits in 2018.
Find out the digital deal's role in improving customer experience
16 Apr 18
Combo items, special discounts, and the daily special – whether people dine out or stay in, a customer wanting a good deal has always been a...
Roll'd sees potential in personalisation as digital takes over the market
6 Apr 18
The brand feels that its values, identity, and storytelling are still crucial to communicate its products and services.
Ribs and Burgers targets digital to get ahead of the market
2 Apr 18
With its increasing investment in the digital sphere over the past 3 years, the brand announced that it is in the midst of implementing a digital...
Gelatissimo focuses on geographical diversification as it ramps up its expansion
23 Mar 18
India and Bangladesh are Gelatissimo’s new frontiers in 2018, with stores to open in both countries within a couple of months.
Muffin Break wages war on waste with its new back-end initiative
16 Mar 18
Muffin Break will soon announce a social action initiative which will focus on taking 11 million paper cups from its stores out of the stream.
Chatime goes digital in a bid to vie for market share
12 Mar 18
With 84 locations so far, Chatime is continually looking at its business model to drive innovation across various disciplines, including asset...
Carl's Jr. eyes extensive expansion within Queensland in 2018
2 Mar 18
The Bansal Group also announced its plans to provide consumers with products they love, stay innovative, and bring new things to market for them...
Boost Juice moves away from traditional outlets
23 Feb 18
It also announced plans to shake up the smoothie and juice market with product innovations to launch in the coming months.
A peek inside the first Australian QSR to adopt cryptocurrency payment
18 Feb 18
An emerging burger concept with three outlets so far - Burger Love has plans to expand internationally into China, Indonesia, and the UK.
Hog's Express delivers to the increasing demand for convenience and versatility
9 Feb 18
As the smaller footprint of the traditional Hog's Steakhouse, Hog’s Express provides the latest technology which includes a fully...
Guzman y Gomez looks to expand its day-part menu strategy
2 Feb 18
With the recent partnership with Uber Eats and the launch of its drone delivery, Guzman y Gomez says exciting times are ahead for the brand....
Suki is breaking the mold of traditional poké market with further product innovation
29 Jan 18
The brand has big plans to continue to stay ahead in the market with product innovation, refinement of eco-responsible packaging, and developing a...
Piccolo Me looks to expand overseas as demand for sites grows
22 Jan 18
Piccolo Me co-founder Charlie Hachem will be working with Master Franchisees to facilitate the brand's growth in overseas markets.
Soul Origin to trial a new signature shop fit in the coming months
12 Jan 18
Soul Origin says they're currently focused on increasing their digital presence, as well as making a move to expand in Western Australia....
2017: Year in Review
18 Dec 17
QSR Media's Year in Review looks at the big news of this year.
Top 10 Asian and British QSR concepts not found in Australia
8 Dec 17
From homegrown to contemporary concepts across Asia and the UK, let's take a look at some of the brands and determine what sets them apart.
Everything you need to know about Le Wrap's and Ali Baba's merger
1 Dec 17
Major growth is planned over the next couple of years, with a goal of 100 combined stores in the next 24-36 months.
Pizza Hut reveals new dine-in experience in the fast casual space
27 Nov 17
Pizza Hut's brand manager, Mark Diezmann, spoke to QSR Media to detail the new fast casual dining concept that has launched today (27th...
Why SumoSalad has restructured distribution into servos and airports
20 Nov 17
CEO Luke Baylis spoke to QSR media about the restructure from traditional outlets to transport hubs.
Find out how Subway plans to transform the guest experience with its brand new identity
13 Nov 17
QSR Media has reached out to Ben Miles, Subway’s senior manager - public relations & corporate social responsibility, to discuss the...
Find out how Roll'd combines art and culture in latest brand refresh
3 Nov 17
QSR Media has reached out to Roll'd to discuss its recent brand refresh, as well as its community initiatives which helped support and rescue...
See how Funky Mexican Cantina delivers to the increasing demand for functionality, convenience
27 Oct 17
QSR Media has reached out to the CEO of Funky Mexican Cantina, Ross Worth, to discuss its Western Australia push, and how it envisions to be a...
Find out how Coco Bliss has transformed the health niche for mass market appeal
20 Oct 17
QSR Media spoke with Coco Bliss’ co-founder, Candice Kemp, to discuss the brand’s journey since its founding at 2013, as well as how...
Find out how US-brand Wingstop is planning to disrupt the chicken category in Australia
13 Oct 17
QSR Media has reached Larry Kruguer, President International at Wingstop Restaurants, Inc., to discuss about its imminent launch in the country....
Find out more about Crisp, the rising farm-to-table restaurant
6 Oct 17
QSR Media talked to Edward Tolfree, founder of Crisp Creative Salad, to grasp how it differs from the competition, and what the brand plans for...
Find out how Pizza Capers caters to changing trends with the rise of third-party aggregators
29 Sep 17
Pizza Capers has recently kicked off its Tracker Tracker on Tour campaign, so QSR Media reached out to the brand to know more about the initiative...
Here's how Mug Life Cafe is bringing back the art of exceptional customer service through digital initiatives
22 Sep 17
QSR Media reached out to Kristy Bannister, director of Mug Life Cafe, to discuss the brand’s Prepaid Coffee Membership program, as well as...
Find out how Zeus Street Greek uses different store models to ramp up growth
15 Sep 17
Costa Anastasiadis, co-founder of Zeus, talked about store growth, menu development, and marketing initiatives, as well as the planned multi-site...
Find out how Zambrero responds to the bourgeoning delivery scene
8 Sep 17
Bianca Azzopardi, general manager of Zambrero, discussed the latest menu offering, as well as the brand's annual meal packing day initiative...
Find out the results of KFC's integrated brand campaign, Bringing the Bird to Birdsville
4 Sep 17
QSR Media got a chance to talk with KFC and Ogilvy Sydney to discuss their latest integrated brand campaign, as well as KFC's mobile ordering...
Find out the opportunity Retail Food Group sees in the Middle East and North Africa
28 Aug 17
QSR Media caught up with Mike Gilbert, chief franchise officer of the Group, to explore the brand’s intentions to expand its burgeoning...

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