In Focus

2024: Year in Review

2024: Year in Review

We look back at the highs and lows of the Australian multi-site restaurant industry these past twelve months.
4 days ago

Hungry Jack’s, Macca’s vying for Aussies’ morning dollars, analyst says

Restaurants with competitive prices and a drive-thru service will get an advantage.

Soul Origin to launch 35 coffee-focused rebranded restaurants by 2025

The new design was the result of two years of research and customer feedback.

What’s in store for Australia’s nearly $50b foodservice market?

Key market growth factors are changing consumer behaviour and demand for convenience.

How are QSRs driving traffic despite price hikes?

2 in 3 have reported an increase in traffic in 2024.

OOSHMAN rebrands to stand out in crowded market

The Sydney-based modern Lebanese chain found itself lost in a sea of similarly named restaurants.

Meet Ollie, Oliver’s AI drive-thru Aussie assistant

There are already plans to take it to the restaurant chain’s self-service kiosks.

US gourmet cookie brand Crumbl eyes 15 stores down under

The brand is currently planning to open its first one in Sydney.

Innovations in QSR could be rolled out in months thanks to Gen AI

Key AI applications include predictive forecasting, finance automation, and personalisation.

GOPIZZA banks on tech commercialization for new revenue

This strategy could potentially increase sales point to 100,000 globally.

Five Guys eyes Sydney and Melbourne as a springboard for national expansion

The burger chain currently has four restaurants including a second Melbourne location.

Consumers are ready but human oversight remains key for AI—KPMG partner

Fast-food businesses are racing to get AI services right but accuracy remains a challenge.

A peek inside KFC Australia’s voice AI drive-thru technology

KFC plans to commit to more sites depending on its evaluation.

Inside The Coffee Club’s triple concept rollout

The brand recently announced that it had changed its coffee blend after over 35 years.

Guzman y Gomez's beats profit forecast

The group said this is 71.2% ahead of the prospectus forecast.

Chris Garlick joins leadership discussion on the future of QSR

The QSR Media Conference & Awards 2024 will be on 23 September.