Australia
The percentage of Australian Households food and non-alcoholic beverage budgets spent on eating out
The percentage of Australian Households food and non-alcoholic beverage budgets spent on eating out
The chart, from BIS Shrapnel, shows the percentage of Australian Households’ food and non-alcoholic beverage budgets spent on eating out. Since the beginning of the 1960s, the foodservice dollar has risen steadily to peak around 36% prior to the GFC and economic downturn in Australia. It has since fallen quite dramatically due to the trade down effect in the market in terms of consumers’ choice of outlet and also because Australians at the moment are eating out less often and spending less each time. However, whilst we expect the foodservice dollar to remain constant during 2012, there are signs that it is slowly on the rise again. A continued, albeit slow, rise depends, of course, on consumer confidence and the overall economy as well as economic developments overseas.
Click for Food: How QSR’s are slowly biting into the online ordering trend
With Australian online retailers expecting roughly $10 billion in revenues, according to research from IBISWorld, some QSR’s are beginning to explore the possibilities of online ordering.
WOWCOW - an emerging QSR to watch
WOWCOW is a funky super chilled yogurt & desert lounge with a cult like following. The first in Australia and with 6 years under their belt they have recently launched their franchising campaign. Carl Harwin, their founder and CEO sits down with QSR Media to explain what sets them apart and their plans for the future.
Is your QSR marketing team in control?
Typically a QSR marketing team receives pressure from the top, from board and management and from the franchisee community or both individually or via advisory councils. With a role that covers everything from working up the overall strategy to following up on every little implementation detail, QSR marketing teams have their own complexity, from managing menu rollouts to product nutritional information and seasonal produce only available in some areas. It isn’t hard to see why things can rapidly get out of control, potentially overwhelming even the best resourced and most skilled teams.
Muffin Break tops Roy Morgan's Customer Satisfaction Monitor
Survey showed 89% of Muffin Break customers are ‘fairly’ or ‘very satisfied’ with the coffee shop’s service nationwide.
Kick Juice Bars launches "Energy Buzz" Juice
Locals in Broome and Whyalla experienced the fruity pick-me-up, which will soon come to Bathurst, Tamworth, and Armidale.
American QSR’s increasingly adopting Australian enterprise data solution
As in-store sales data becomes increasingly on demand, large-scale QSR’s in the United States like Red Robin and Chicken Express are upgrading to next generation, Internet-based point-of-sale systems that can communicate data in real-time.
Beyond fandom: How QSR’s are using social media to shape their business
Online social media sites like Facebook and Twitter offer a relatively cheap way for QSR’s to market their new products.
Delaware North - A super franchisee's perspective of the QSR industry
Delaware North operates many QSR brands including Hungry Jacks, Oprorto, Noodle Box, Healthy Habits & Dominos. What trends are they noticing? Find out in this interview with David Mayo, their Ntl Brand Mgr, Travel Hospitality Services.
Go Sushi offers 'Manage to Own' Program to entrepreneurs
Go Sushi’s Manage to Own Program is targeted at individuals with the drive and aspiration to operate their own business but who may not have the capital to get started.
Carl's Jr seeks local partner in Australia
With 300 stores over 10 years as the growth plan.
Ali Baba to work with Channelzero and Horizon for brand ‘revitalisation’
Channelzero will re-develop the brand as Horizon devises an integrated PR strategy in support of Ali Baba’s growth plans.
Hudsons Coffee rewards franchisees with Flight Centre vouchers and iPad 2s
Franchisees were rewarded for dedication to their store, top customer service standards, and excellence in operations.
Zarraffa's Coffees Kenton Campbell on drive throughs, the Carbon tax and growth targets
Zaraffas's Coffee is well known in QLD, they are now taking their brand to other states. Find out more in this interview with their CEO Kenton Campbell.
Crust and Campbell Arnott's discuss technology’s role in menu development
Without a doubt technology has affected how business is done; find out how it’s changing how menus are formed in QSRs.
Brand Recognition of Fast Food & Snack Food Chains
McDonald’s continues to lead in terms of brand awareness among consumers. The chart from BIS Shrapnel shows both unprompted as well as prompted brand awareness of some of the top fast food and snack food chains in Australia.
Wendys to consider making M&M’s MINIS ice cream permanent
The limited edition flavour has become the fastest selling ice cream Wendys has launched in the last half decade.
