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2020 National Retail Awards goes virtual

The National Retail Association (NRA) has partnered with Retail Global and Klarna to relaunch the 2020 National Retail Awards in a virtual format.

Crust, Michel's and Subway amongst winners 2019 Roy Morgan Customer Satisfaction Awards

The sandwich chain consistently won the firm’s monthly awards in the year.

Three Retail Food Group franchisees named finalists in the National Retail Awards

The operator says their partners’ achievements over the last 12 months “have been significant with each demonstrating steadfast service”.

Craveable Brands inks US$5.6 million multi-year contract with Nexon

The new contract will include managed network connectivity and cloud calling.

Deliveroo secures US$575 million funding from Amazon

The e-commerce company is set to be the largest investor in Deliveroo’s series G funding round.

Deliveroo's added over $452 million in revenue to Australian economy: report

The food delivery company helped to create nearly 8,000 additional jobs across the country.

Nando's streamlines Uber Eats with Redcat

Through the integration module, Uber Eats orders are received directly into the POS with no double handling.

Deliveroo teams up with tech startup Doshii to improve ordering process

The delivery company will make Doshii available to all restaurant partners and POS vendors.

Deliveroo partners with IT platform provider for POS integration

There will no longer be ‘double handling’ through the option.

Aussies' favourite foods revealed in Menulog Restaurant Awards

A roadside burger joint in Ferntree Gully in Victoria took the title for Australia’s favourite summer restaurant.

Donut King, Fasta Pasta win big at Roy Morgan's Customer Satisfaction Awards

Donut King and Fasta Pasta were big winners at research firm Roy Morgan’s Customer Satisfaction Awards in Melbourne.

The Island Hut Cafe, Mario's Pizza receive top awards at Menulog's Winter Restuarant Awards

The online delivery also recognised leading dishes from various QSRs. Menulog has announced the winners of their 2018 Winter Restaurant Awards which hails The Island Hut Cafe as Australia’s favourite winter restaurant and Mario Pizza’s having the People’s Choice award. The said cafe’s award was based on the number of orders, ratings and customer satisfaction they received.  “The simple and efficient communication with Menulog has been key for us. This has allowed us to share our love of burgers with not only our local community, but also the broader customer base we’ve grown thanks to the site,” The Island Hut Cafe owner Steve Kelleher said. As for the Mario’s Pizza, it is said that they received the most votes from Menulog users.  “It is so rewarding to receive support from our local customers and take out the Menulog People’s Choice Award. Since partnering with Menulog, we have been able to grow our network more than we could have ever imagined - 90% of our business comes from Menulog orders,” Mario Franchina, owner of Mario’s Pizza, said. The delivery platform also recognises several more restaurants such as Noodle & Rice Bar and Desire Indian Restaurant as the most popular restaurant in New South Wales and Queensland respectively. They also mentioned the Cheesy burger offering of The Famished Wolf as The Best Cheap Eat and the Spanish Churros of The Schnitzel Kitchen as Best Dessert.  “The Menulog Restaurant Awards are designed to recognise and reward the hard work of our restaurant partners, particularly those that have delivered an exceptional customer experience,” Rory Murphy, Menulog’s commercial director, said. “With more than 11,000 restaurant partners now on the website, being crowned as a National Winner is a huge achievement, as is being voted People's Choice from hundreds of nominated restaurants," he added.

Jamaica Blue named Overall Large Franchise Champion

The brand won four medals at the Golden Bean Roaster’s Competition.

craveable brands' online store traffic skyrockets 600%

Its salesforce partner Kalido was recognised in the annual Salesforce Partner Innovation Awards.

Donut King, Gloria Jean's Coffee place second and third in annual Roy Morgan survey

Donut King placed second with an 86.3% rating, followed by Gloria Jean’s Coffee with a rating of 83%.

Epping bakery wins The Cheesecake Shop's Artisan of the Year 2017 Award

The sisters Vicky Frendo and Cathy Fotinos of local bakery The Cheesecake Shop in Epping won the award.