Australia

Mad Mex Fresh Mexican Grill today opens its flagship Queensland store at 332 Brunswick Street, Fortitude Valley (top of the Brunswick Street Mall).

The latest addition to the 10 year old franchise is the first of its kind for Bucking Bull. 

Up to 15 franchisees will find out tomorrow if they are allowed to continue or if they are to shut down, QSR Media understands.

The under administration chain has lost its National Sales & Marketing Manager Rebecca Grech, who had been with the company less than six months. Souvlakihut is under currently under administration and there is no word yet on a possible replacement. QSR Media understands Gretch will be taking up a position in the retail industry.

Wok Me has now opened 14 stores since their opening 6 years ago.

EXCLUSIVE: White Knight investor Daryl McCormack meeting with franchisees as money losing stores to be shut down by Christmas.

Guzman Y Gomez opens their 8th store in Fortitude Valley, in Queensland this Thursday. To celebrate they are giving away free burritos between 11am - 8pm.  

Sumo Salad has partnered with Bondi famous Sababba to extend the brand and retail concept to Newtown and beyond.

This article follows up on the points in my previous piece, where I provided an introduction about a fairly the new and multidisciplinary field of practice and research known as ‘Service Management’. The previous article discussed the importance of customer service, yet acknowledged how complex it is and how difficult it is to embed “service mindedness” into a workplace culture (culture referring to the attitude and behavioural norms in a business – that which under the surface tends to guide activities more than anything else). It was also pointed out that many of the world’s best companies leverage their positive and service-oriented organisational culture as central to their competitive position in their marketplace.

Click here to watch the video interview.

Eagle Boys Pizza's phone number recorded a 7.2% unaided recall rate. In comparison, Eagle Boys' previous 13 14 33 phone number's unaided recall rate was 0.9% in March 2010, according to the latest Roy Morgan research.

To celebrate Domino's Pizza International's 50th Birthday celebration, Don Meij will ring The Closing Bell® at the New York Stock Exchange (NYSE) today Thursday, 9 December.

The new food court model was recently unveiled at the Indooroopilly Shopping Centre in Queensland. It is the first of its kind for se7en and celebrates the brands successful entry into the competitive food court environment.

For 10 days, people who were entitled to join the Grill'd Guild were able to enjoy a free burger each day.

It was just last week that Souvlakihut was placed into administration, catching the industry and many franchisees by surprise. Like in the form of a white knight Daryl McCormack, ex CEO of Video Ezy has come to the rescue.

Aussie cricketers Nathan Bracken, Mitchell Starc and Josh Hazlewood were on hand to support the cause and officially launch the initiative, along with McGrath Foundation Managing Director Kylea Tink, and KFC Chief Marketing Officer Nikki Lawson.