Exclusive

OOSHMAN rebrands to stand out in crowded market

The Sydney-based modern Lebanese chain found itself lost in a sea of similarly named restaurants.

OOSHMAN rebrands to stand out in crowded market

The Sydney-based modern Lebanese chain found itself lost in a sea of similarly named restaurants.

Meet Ollie, Oliver’s AI drive-thru Aussie assistant

There are already plans to take it to the restaurant chain’s self-service kiosks.

US gourmet cookie brand Crumbl eyes 15 stores down under

The brand is currently planning to open its first one in Sydney.

Consumers shift from delivery to pick-up amidst search for value

Delivery traffic declined by 6% in 2024, whilst pickup saw a growth of 18%.

GOPIZZA banks on tech commercialization for new revenue

This strategy could potentially increase sales point to 100,000 globally.

Five Guys eyes Sydney and Melbourne as a springboard for national expansion

The burger chain currently has four restaurants including a second Melbourne location.

Consumers are ready but human oversight remains key for AI—KPMG partner

Fast-food businesses are racing to get AI services right but accuracy remains a challenge.

A peek inside KFC Australia’s voice AI drive-thru technology

KFC plans to commit to more sites depending on its evaluation.

Inside The Coffee Club’s triple concept rollout

The brand recently announced that it had changed its coffee blend after over 35 years.

Jarden chief leads consumer research discussion at QSR Media Conference & Awards 2024

The event is on 23 September at the Hilton Sydney Hotel in Sydney, Australia.

Chris Garlick joins leadership discussion on the future of QSR

The QSR Media Conference & Awards 2024 will be on 23 September.

Major trends impacting quick-service restaurants

Value and convenience are constantly top of mind for consumers.

What’s driving growth and innovation in Australia’s QSR industry?

Emma Pitfield, consulting partner at KPMG shares her thoughts on the evolving landscape.

Carlos Antonius plots Chatime’s next moves

Chatime’s CEO outlines the key growth areas he has identified.

Why Baskin-Robbins is in the business of selling experience

By focusing on experience, the brand saw six years of same-store sales growth.

Narrowing price gap could give fast-casual an edge over fast-food—analyst

Simon-Kucher partners advise fast-food should re-establish value to the customer.