A quick guide to finding the best talent in the market

By Richard Wynn

It’s a common challenge; how does business attract ‘best in market’ talent during a period of growth or in addressing natural attrition? It’s no secret that the current market is producing a shortage of top tier talent and this is the cause of great frustration for businesses looking to deliver an exceptional level of customer service and execute an efficient and highly effective operation.

Finding the perfect candidate can be costly, time consuming and at the mercy of tight deadlines. Unfortunately this often leads to companies hiring the best of a bad bunch rather than the best in market. The difference between businesses that attract the very best versus those that accept second best simply comes down to their approach.

Our most successful clients proactively pipeline talent as an ongoing commitment to establishing a fluid network of likeminded and ‘on brand’ individuals who are engaged and ready to join their business. A common mistake companies make in attracting top tier individuals comes down to a knee jerk reaction to fill a vacancy as and when it exists.

QSR businesses attracting the highest calibre individuals are finding ways to proactively connect with talent well in advance of business needs. In some cases this is being achieved through well resourced HR and/or internal recruitment teams dedicating a large portion of their time to pipelining talent. In other cases this is being achieved through partnership with a specialist recruitment agency. Partnering with a recruitment agency can be a very effective approach for companies with specific hiring requirements, however it’s important to do your research and find one that specialises in your industry area.

Another important criteria for choosing a recruitment agency is a successful track record in attracting top tier talent plus solid retention results – that is, top talent that lasts with the company. Once you’ve identified who you would like to work with, have your recruitment agency representative spend a day on the front line so they can truly understand what makes your business unique and, just as importantly, understand cultural fit.

In addition, once you’ve established a partnership with a recruitment agency it’s important to meet recommended candidates and provide open and honest feedback on the individuals being put forward. This will allow the recruitment agency to sharpen the brief and provide an ongoing pipeline of best in market individuals appropriate to your business.

Whether you intend on sourcing candidates using internal resources or partnering with a recruitment agency, being proactive and taking an ongoing approach will ensure your company has a strong pipeline of quality talent that can take your business forward.

Join QSR Media Australia community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

The chain is also giving one couple the chance to win free catering.
The Mexican QSR recently embarked on a hiring spree across the country.
The promotion is available across the chain’s 41 stores.
This unit guarantees food quality without increasing operational expenses.
Controlling food costs, lessening waste, and forecasting demand accurately are crucial.
It partnered with Sydney illustrator Julie Luu to feature festive art across store signages and the brand’s 2022 Christmas Calendar.
One applicant will also have the chance to win a year’s worth of free pizza and a Nintendo Switch.
Find out how the upgraded digital menu signages improved the brand's operational and cost efficiencies.
The fast food chain has 54 restaurants across SA and 449 nationally.