Australia

QSR and retail channels displayed positive spend performances in the quarter.

A hundred schools have signed up to the chain’s #CupRescue Schools programme.

Bakers Delight, The Cheesecake Shop, Brumby’s, Ferguson Plarre Bakehouses and Banjo’s Bakery Cafe offer updates on the category.

Here is a summary of the most interesting news stories of the week from around the world.

Find out what QSRs have been up to on social media this week.

Speed of service is increasingly expected as well as personalised customer experiences.

In response to prevailing circumstances due to the COVID-19 pandemic, we at QSR Media have decided that our upcoming Conference & Awards will revert to a live, virtual event.

Companies can also order e-gift cards in bulk to give to staff and clients.

It is no secret that customers of quick service restaurants (QSRs) expect speed and accuracy regardless of how they place their orders — whether in-store, app pick-up, drive-thru and delivery. A delayed or incorrect order could mean nasty rants on social media and online review. In fact, research has highlighted that an unhappy customer may tell up to 16 people about their unsatisfactory experience, which does not bode well for any QSR brand.

In Australia and New Zealand, improved sales resulted in an 14.1% EBIT growth to $116.8 million.

Eligible brands can nominate for a maximum of 5 categories.

Co-founder Christian Avant discusses the upcoming format and his thoughts on building a brand for social media.

Here is a summary of the most interesting news stories of the week from around the world.

Find out what QSRs have been up to on social media this week.

The extended NSW lockdown “reaffirmed” the company’s decision to contribute, it said.

The chain will donate the cost of a meal to Foodbank for delivery orders through their website or app.