Australia
Yum Brands China names new CEO
Yum Brands China names new CEO
Micky Pant will replace Sam Su as the chief executive of the parent company of KFC, Pizza Hut and Taco Bell.
Pizza Capers named QSR of the Month, launches new pizza range
The brand was awarded Quick Service Restaurant of the Month in the Roy Morgan Customer Satisfaction Award.
The Coffee Club unveils new items for breakfast menu
Four new bruschetta options have been introduced to the brand’s all-day breakfast menu.
Rolld launches new store at Brisbane Airport
The Vietnamese food chain opened a new store at the Brisbane Airport Qantas domestic terminal.
Pie Face responds to reports on dept of immigration visit
The brand issued a statement addressing recent reports in the media saying that immigration officials swooped on their brand.
Donut King takes crown for most satisfied customers
Donut King claimed Canstar Blue’s Most Satisfied Customers Award for coffee shop chains.
Zambrero bags 2015 Enterprise of the Year Award
The quick service Mexican chain took out The Australian Business Awards’ Enterprise of the Year award.
Pizza Capers unveils new pizzas; Guzman y Gomez to hold free burrito day; Criniti’s new desserts
Find out what QSRs have been up to on social media this week.
Gloria Jean’s opens drive thru on the Gold Coast
The coffee house chain launched a new drive thru coffee house in Robina on the Gold Coast, the second drive thru in Queensland.
Ferguson Plarre Bakehouses raise the bar in service offering
Renews focus in customer experience, product innovation and exceptional coffee offering.
The Winners of 2015's first half
Who are the big improvers this year relative to last year?
Consumers want brands to reflect their self-image, according to Euromonitor International, Pacific Retail Management and Yum! Restaurants International
Are you aspiring to be an ethical QSR brand?
Michel's Patisserie baristas take on Sydney Coffee Challenge
The baristas will be joining the upcoming 2015 DaVinci Gourmet Australian Coffee Chain Championships in Sydney on 3-5 September.
news.com.au story implores Shake Shack to come to Oz
Find out why the news website is asking the chain and its chief executive Randy Garutti to set up shop down under.
Subway, Baskin-Robbins and Foodco says the market is evolving fast, QSRs need to adjust and be agile
Find out how to keep up with the rest of the pack.
Consumers switching to non-deal led occasions, says research
According to CREST, the proprietary database of the NPD Group, most consumers do not need a deal when visiting the foodservice industry.
Innovation drove Domino’s growth, says Euromonitor
Network expansion, promotions, digital strategies, technological and product innovation pushed Domino’s to record profits.
Commentary
The Customer Retention Revolution: The predictive approach to preventing churn