Australia

Domino's shifts focus from mobile technology to artificial intelligence

The pizza chain is taking its first step into artificial intelligence with DRU Assist.

Oracle Hospitality identifies what drives consumer loyalty in new research

Oracle have announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the industry, and the impact of technology.

Find out all about Salty Rooster's 'Salty Promise' and the burger chain's vision for the future

QSR Media got a chance to talk with Jim Sagiotis, founder of Salty Rooster, to talk about the chicken burger chain, its commitment to its "Salty Promise", and his vision for its future.

7 Steps to Ensure Great Customer Service at Your Restaurant

As the owner of a hospitality business, you know that customer service is critical to your success.

SumoSalad appoints new Chief Customer Officer

The healthy fast food chain named Lawrence Mitchell as its new Chief Customer Officer.

Detmold Group extends success in Australian award program

Adelaide owned and operated, leading global packaging company, Detmold has been recognised for the fourth year running as a High Performer by the Australian Packaging Covenant in their awards program. Collaboration with the team at Detpak and our customers was pivotal to this extended success.

QSRs Reveal How They Balance Innovation and Tradition

The pressure is on for Australian QSRs to roll out new products. They are expected to change their business models to suit the changing preferences of consumers, but operators insist that their survival also hinges on sticking to their unique brand story.

Find out how Domino's aims to disrupt the QSR industry with its technological innovations

QSR Media got in touch with the people behind Domino's to talk about the brand's continuous push towards innovation and technology in the quick service restaurant industry.

Crust Parap Franchisee becomes finalist for the NT Young Achievers Awards

Franchisee Sally Illingworth was nominated as a finalist in the Northern Territory Young Achiever Awards.