Australia

How customer feedback plays a key role in Muffin Break's quest to stay relevant

General manager Natalie Brennan explains the brand's approach in using their new loyalty app.

The Coffee Club looks to appeal to younger customers with new store design

The chain says the design is also focused on the customer journey.

Weekly Global News Wrap: Del Taco considers sale; Domino's “Innovation Garage”; Taco Bell's back-to-school merch

Here is a summary of the most interesting QSR news stories of the week from around the world.

What's PC in the food industry?

You might think that PC stands for Personal Computer, maybe Politically Correct or even Police Constable. In foodservice, it refers to Portion Control.

TabSquare's customer success partners: the people behind the smart software

We know that making a move to any new software solution can be daunting.

Domino's growth in ANZ ‘softer' than expected, CEO says

There was margin compression that lowered EBITDA by 4%.

Deliveroo appoints Meridian Energy's Ed McManus as new CEO

The move comes about a month after Levi Aron stepped down as country director.

The four key factors impacting the QSR industry

IBISWorld senior industry analyst Tom Youl gives a data-driven overview.

The three things this Krispy Kreme store focused on to became one of the brand's top-performing locations

The chain’s Central Station store manager shares lessons in turning things around.

Sandwich Chefs draws inspiration from international classics for refreshed menu

The latest offerings include flavours from New York to Australia.

Yogurtland to offer $5 cups on National Frozen Yogurt Day

Customers can choose from more than 45 toppings.

7-Eleven Australia opens 700th store

The Banksia Grove store is also the chain’s 38th location in WA.

Weekly Global News Wrap: Yum Brands' CEO to retire; Domino's embraces delivery via e-bike, McDonald's dons new look for McCafé

Here is a summary of the most interesting QSR news stories of the week from around the world.

Three lessons from Oporto's brand transformation

CEO Craig Tozer shares how they managed to revitalise the chicken brand.