Technology
Taking back control: what food and beverage providers can learn from the hotel industry
Taking back control: what food and beverage providers can learn from the hotel industry
Fiona Southam, Sales Director of Food & Beverage ANZ at Oracle, advocates for a data-driven approach in fostering customer relationships.
Technology: death to being hospitable?
Just because technology makes it possible doesn’t mean we must use it, especially if it reduces and not enhance the customer experience.
Hungry Jack's inks exclusive partnership with Menulog to expand delivery services
The burger chain is looking to have 90 more of their stores have access to the delivery platform in the coming months.
Deliveroo expands delivery services with 16 new delivery zones
The food aggregator aims to to have 1,200 restaurant partners in the new areas.
KFC expands delivery platform with Menulog partnership
The chicken chain says that the move caters to the increasing demand for online options.
Red Rooster vows to deliver online orders within 30 minutes
They will give a free roast chicken if orders aren’t delivered in the said time.
Domino's ordering app to acquire further customer insight with new augmented reality feature
The chain’s New Pizza Chef also incorporated gamification elements to enhance the visual experience.
Burger Love rolls out ‘drive-by' ordering services
The burger chain wants customers to no longer line up in a waiting bay.
Deliveroo unveils 2nd ‘super kitchen' site in Melbourne
The new outlet is said to be five times bigger than the first one in Windsor.
Red Rooster trials alcohol delivery in Victoria
CEO Nick Keenan says the brand is eyeing to diversify its business offering.
Reis & Irvy's: frozen yoghurt's low-cost, robotic future
Its Australian licensor says they are exploring partnerships with QSRs to integrate the machines in their restaurants.
Ferguson Plarre launches new app-based loyalty programme
The bakery chain found that 59% of their customers prefer to join a loyalty program with a digital app.
THR1VE sees potential to enhance customer engagement with new self-ordering kiosks
The data-rich nature of kiosk interaction identify opportunities to support their customers’ quest for health and well-being, says their founder and...
Deliveroo Australia launches Marketplace+
The food delivery company expects that the platform will allow them to have 12,000 restaurant partners in 2018.
LeaseInfo launches digital lease management platform Accurait
The new software will also be launched internationally by 2019.
Oliver's Real Food continues technology plan with new self-ordering and payment kiosks
Their first kiosk recently arrived in their Wyong Northbound store.
Nando's to utilise Skyfii's IO platform
The platform allows the brand to leverage venue management insights. 120 corporate Nando’s restaurants across the country will soon be able to...
