Technology

In challenging times, opportunities arise

(Editor’s Note: This commentary piece has been lightly edited for clarity. Reposted with permission. Link to original post here.)

In challenging times, opportunities arise

(Editor’s Note: This commentary piece has been lightly edited for clarity. Reposted with permission. Link to original post here.)

Roll’d announces drone delivery deal with Wing

Drone delivery has always been part of the chain’s goals.

Domino's inks deal with SkyDrop for second stage of drone delivery partnership in New Zealand

The two companies first partnered in 2016, trying drone delivery at the chain’s Whangaparaoa store in Auckland.

UK’s HungryPanda acquires Asian food delivery platform Easi

Founded in 2017, it already has a presence in ten countries, including the US, UK and Australia.

Wing explores drone delivery from shopping centre rooftops in QLD

This is done in partnership with retail property group Vicinity Centres.

Where drones now fit in a QSR’s delivery strategy, according to Wing

Head of policy and community affairs Jesse Suskin explains why the technology’s value proposition is becoming stronger for chains.

DoorDash expands alcohol delivery to Australia

The service is also available in Canada and 20 additional U.S. states.

Deliverect to expand Australian operations to address growing demand for online food ordering

The Belgium-based scale-up aims to simplify online ordering for the Australian restaurant industry.

Adyen, Shiji partner to streamline hospitality payments

The companies seek a simpler proposition for hotels.

Alphabet’s Wing nearing 100,000 in drone deliveries

This comes almost two years after launching in Logan, QLD.

How contactless payments are transforming quick service restaurants

Over the past year, contactless payments have played a critical role in helping the restaurant industry maintain hygienic and secure operations. Now...

Self-ordering kiosks are no longer a nice to have - they can transform your restaurant

Put yourself in the shoes of a shift manager running a busy fast food restaurant on a Friday night.

Here's how you can truly understand your customer

One of the key revenue drivers for QSRs is repeat business. Don’t get me wrong. Attracting new customers is important for growing your business, but...

How mobile solutions drive back-of-house efficiency in the QSR industry

As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels...

Manager Adoption is Key to Back Office Technology Success

Back-office software has been around for a long time. So long in fact that there is a lot of legacy software out there that can hold operators back...

Six trends that will shape the QSR industry post-pandemic

Restaurant chains around the world are finding their feet again as efforts to contain Covid-19 improve and vaccination efforts accelerate.