Technology
Where drones now fit in a QSR’s delivery strategy, according to Wing
Head of policy and community affairs Jesse Suskin explains why the technology’s value proposition is becoming stronger for chains.
Where drones now fit in a QSR’s delivery strategy, according to Wing
Head of policy and community affairs Jesse Suskin explains why the technology’s value proposition is becoming stronger for chains.
DoorDash expands alcohol delivery to Australia
The service is also available in Canada and 20 additional U.S. states.
Deliverect to expand Australian operations to address growing demand for online food ordering
The Belgium-based scale-up aims to simplify online ordering for the Australian restaurant industry.
Adyen, Shiji partner to streamline hospitality payments
The companies seek a simpler proposition for hotels.
Alphabet’s Wing nearing 100,000 in drone deliveries
This comes almost two years after launching in Logan, QLD.
Banjo’s Bakery Café revamps ordering app to enhance user experience
The bakery chain first launched the app in November.
How contactless payments are transforming quick service restaurants
Over the past year, contactless payments have played a critical role in helping the restaurant industry maintain hygienic and secure operations. Now...
Self-ordering kiosks are no longer a nice to have - they can transform your restaurant
Put yourself in the shoes of a shift manager running a busy fast food restaurant on a Friday night.
Here's how you can truly understand your customer
One of the key revenue drivers for QSRs is repeat business. Don’t get me wrong. Attracting new customers is important for growing your business, but...
How mobile solutions drive back-of-house efficiency in the QSR industry
As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels...
Manager Adoption is Key to Back Office Technology Success
Back-office software has been around for a long time. So long in fact that there is a lot of legacy software out there that can hold operators back...
Six trends that will shape the QSR industry post-pandemic
Restaurant chains around the world are finding their feet again as efforts to contain Covid-19 improve and vaccination efforts accelerate.
“A new era of convenience”: how delivery platforms are doubling down on new verticals, wider coverage to capitalise on projected growth
Uber Eats, Deliveroo and DoorDash offer an update on their latest initiatives to support restaurants and reveal emerging eating habits.
Personalisation is changing the restaurant experience - don't get left behind
How do you offer the personal touch of a barista who knows your coffee order before you walk into the cafe, but in a fast food chain with 1,000...
With a commission-free model, Kneaded looks to challenge the delivery status quo
Founder Keira Czarnota discusses how the project is supporting local businesses and how it can be a “compelling” solution for QSRs.
Doshii believes in-venue digital ordering will gain popularity over time
Chief commercial officer Josh Franklin explains to QSR Media how integration will continue to assist the hospitality industry beyond the pandemic.
Customer loyalty in the COVID-19 age, as told by McDonald's, Nando's, Grill'd and Bakers Delight
An expert also offers a strategic framework for chains that want to create or refine their own loyalty programme.
