Technology

“A new era of convenience”: how delivery platforms are doubling down on new verticals, wider coverage to capitalise on projected growth

Uber Eats, Deliveroo and DoorDash offer an update on their latest initiatives to support restaurants and reveal emerging eating habits.

“A new era of convenience”: how delivery platforms are doubling down on new verticals, wider coverage to capitalise on projected growth

Uber Eats, Deliveroo and DoorDash offer an update on their latest initiatives to support restaurants and reveal emerging eating habits.

Personalisation is changing the restaurant experience - don't get left behind

How do you offer the personal touch of a barista who knows your coffee order before you walk into the cafe, but in a fast food chain with 1,000...

With a commission-free model, Kneaded looks to challenge the delivery status quo

Founder Keira Czarnota discusses how the project is supporting local businesses and how it can be a “compelling” solution for QSRs.

Doshii believes in-venue digital ordering will gain popularity over time

Chief commercial officer Josh Franklin explains to QSR Media how integration will continue to assist the hospitality industry beyond the pandemic.

Customer loyalty in the COVID-19 age, as told by McDonald's, Nando's, Grill'd and Bakers Delight

An expert also offers a strategic framework for chains that want to create or refine their own loyalty programme.

Nando's bolsters digital ordering experience with Adyen partnership

The two organisations are also working together to fortify Nando’s payment channels.

Hungry Jack's introduces Apple Pay to online ordering platforms

Apple Pay has been a payment method at more than 400 Hungry Jack’s restaurants nationally for the past years.

KFC partners with DoorDash to launch own delivery service

The chain is offering free delivery for two weeks to celebrate the new service.

Domino's launches “Call on Arrival” service

The service features an automated voice call that is triggered within 600 metres of a customer’s address.

Nando's partners with DoorDash to launch own delivery service

The move also allows the fast casual chain access to insights to consumer preferences and behaviours.

Sydney's Rouse Hill Town Centre now offering click and collect service

Orders will be collected at the eatery's counter or designated pick-up bays.

Pizza Hut banks on flexible payments with Zip Co partnership

The pizza chain teased more initiatives to “modernise the brand”.

How to know you're ready for your own food delivery app

During COVID-19, food delivery has boomed. As more and more customers choose to stay inside for their own safety, restaurants and cafes are having to...

Chatime sees secret menus, feedback mechanisms as means to prevent app fatigue

The bubble tea chain has 650,000 users registered in their Loyal-Tea app.

Deliveroo launches contactless dine-in platform

The platform will not get any commission from restaurants who use the ‘Table Service’ feature.

Roll'd aims to have drone delivery within next five years

The Vietnamese chain will open 12 stores that are more geared towards delivery.

San Churro launches in-app delivery service

The dessert chain offered free delivery to celebrate the launch.