Australia

McCafé admits to defeat

McCafé admits to defeat

Not many have the guts to do it, but McCafé, in a surprising move, publicly acknowledged its coffee is not good enough.

WOWCOW launches franchising across Australia

WOWCOW super chilled yogurt & dessert lounge is now ready to franchise.

Monstrous success for Mad Mex Big Burrito Challenge

More than 1000 Big Burritos were sold per week throughout May.

Baskin-Robbins launches new ready-to-go ice cream cakes

Baskin-Robbins is introducing ready-to-go ice cream cakes into its Australian stores.

Go Sushi gives away free MacBook Pros

In its latest promotional campaign, Go Sushi is giving away six MacBook Pros to sushi-hungry customers from June to the end of July.

Social Media an Effective Marketing Strategy for many QSRs like Nando's & Eagle Boys

Social Media is paying dividends as QSR’s invest more and more into the marketing channel. It is becoming a focus of campaigns and taking away from traditional print, radio and TV advertising.

Aaron McKie gets top job at Hungry Jacks

Aaron McKie has been appointed as the new CEO of Hungry Jacks Australia.

Gloria Jean's appoints new Global Drinks Director

Kane Bodiam is recently appointed as Gloria Jean's Global Drinks Director.

Wok in a Box's MD Alan Pan tells QSR Media how they plan to become "first choice" for asian inspired fast casual cuisine

Since taking over the Wok in a Box franchise just over 12 months ago, Alan Pan and has team have instituted many changes to their 30+ stores. In this exclusive interview we hear about what sets them apart against other asian-inspired QSR's, how social media is working for the business, and what their 12-24th month plans are.

Dreamy Donuts launch $100,000 prize give-away

Dreamy Donuts' ‘Dream and Win’ scratch card promotion will send winners to their dream vacation for free.

Free coffee? Muffin Break promotes new Loyalty Card program

New Idea magazine readers will receive their free coffee in the 30 May issue.

Pizza Capers opens its 100th store

The goal is to open 200 stores in the next two years.

Gloria Jean’s appoints new officer to development team

As an answer to the recent closure of Borders stores, Damon Smith will implement relocation strategies for the affected partners.

In response to “Where the Bloody Hell is Service?”

I saw an article recently in the Sydney Morning Herald entitled, “Service, where the bloody hell is it?” Gave me a chuckle I must admit. The article https://www.smh.com.au/travel/service-where-the-bloody-hell-is-it-20110414-1deuo.html (also published in the Melbourne Age) by Jane Fraser suggested that Australian hospitality businesses display endless examples of poor training and poor service standards, and that the industry needs “some lessons how to be hospitable.”

Eagle Boys set to break records on Origin kick-off night

It’s not just about blues and maroons. Eagle Boys Pizza, Australia’s second largest pizza maker, is set to face one of the biggest pizza nights of the year.

QSR Media interview Andrew Dyduk, from Schnitz Franchising

Schnitz is a Melbourne based emerging QSR with big ambitions.  With 4 stores now, but plans for many more, their food already has a massive following. Customers are flying from Perth to Melbourne to satisfy their "shnitzaholic" like cravings. QSR Media recently caught up with their CEO to find out what's next for this rising QSR.

Baskin-Robbins celebrates 78th store opening

As part of its expansion to Western Australia, a grand opening party was held last 14 May.