Australia

Collins Foods exits Taco Bell business

It is in talks with Taco Bell International for the potential transfer of ownership of the business.

KFC Australia’s COO resigns

Helen Moore has been with the company for almost four years.

Zarraffa’s Coffee enters South Australia market

The first store in the state will open later this year in the northern Adelaide suburb of Munno Para.

1 in 5 Gen Zs are dining out more than once a week

23% of Gen Zs said they are dining out more frequently than last year.

Chris Brown resigns as Macca’s CMO

This follows the resignation of the CEO in February

Soul Origin adds new flavours to seasonal soup

The brand is launching six flavours of its soup menu.

Gami Chicken grows sales 18% amidst rise in cost-conscious dining

The brand will launch more set menu options and combo deals for value seekers.

Krispy Kreme expands partnership with bp to Australia

The brand will deliver fresh doughnuts across select bp stores in the country.

Cinnabon returns to Victoria with new store opening

This is the brand’s 23rd store in Australia.

The Customer Retention Revolution: The predictive approach to preventing churn

As the Quick Service Restaurant (QSR) industry expands exponentially and new competitors enter the market, customer experience expectations continue to transform. Customer loyalty is critical to business success, and with the right tools, data and strategies, QSRs now have the opportunity to transform a quick visit into a lasting relationship. It’s time to take a data-led, predictive approach to personalised customer experiences.

Chatime launches first in-app game to drive engagement

Prizes include buy one get one free and free upsizes.

Guzman y Gomez reports 23.6% global network sales growth in Q3

The group reported positive growth in four markets it operates.

Red Rooster’s new chief to lean on innovation funnel to win next-gen diners

Red Rooster has 321 restaurants, according to a tracker published by GapMaps.

Zarraffa’s Coffee opens 79th cafe in Gracemere

The cafe will feature Zarraffa’s drive-thru model.