Australia

It seems, on the face of it to be the antithesis of good customer service - replacing the human touch in restaurants with less personal drive-thru, kiosk and delivery options.

A total of 533 KFC restaurants are live on the Menulog platform across Australia.

He has held the role for almost 15 years.

In one of his first interviews as CEO, Matt Kenny elaborates on the brand’s “customer-first” mindset and how it is looking to get a bigger bite in the snacking scene.

Find out how you can watch the virtual event on demand.

Here is a summary of the most interesting news stories of the week from around the world.

Find out what QSRs have been up to on social media this week.

Kiosks never forget to upsell customers, take more orders, and get orders right every time.

Fifty schools have partnered with the chain since the initiative was launched in late 2020.

The chain is also in the midst of a hiring spree.

The plant-based chain has two additional exclusive existing locations available to purchase for potential franchisees.

The sauce is now available on every pizza for only an additional $1.

An expert also offers a strategic framework for chains that want to create or refine their own loyalty programme.

Items start from $3.

This year marks 100 years since the first real fast food restaurant in the world opened its doors.

Here is a summary of the most interesting news stories of the week from around the world.