Craveable Brands inks US$5.6 million multi-year contract with Nexon

The new contract will include managed network connectivity and cloud calling.

Craveable Brands, the operator of Oporto, Red Rooster and Chicken Treat, announced a $5.6 million multi-year contract with cloud and managed provider Nexon.

The agreement will see the companies’ partnership extended to include deployment and management of internet access services, cloud calling, cloud managed security, wireless and switching at all of the company’s 530 restaurants.

“Many retailers, like Craveable Brands, need a unified strategy to transition, connect and secure
core technology to provide the experiences their customers expect. Reliable connectivity and
communication between retail restaurants, warehouses, head office and on-line systems
underpin the strategy,” Nexon Asia Pacific CEO Barry Assaf said in a statement.

Using technology from Cisco Meraki, Nexon is standardising all in-restaurant WAN, LAN and wireless devices to provide complete visibility and centralised management. This streamlined approach is expected to deliver the security, flexibility and enhanced application performance needed by retailers such as Craveable Brands. Nexon will migrate all corporate-owned and franchise-owned restaurants to a secure, stable network and telephony system on the nbnTM access network.

“Having a single provider with a strong provisioning and support model gives us peace of
mind,” says Tyler Mason, enterprise services manager at Craveable Brands. “Nexon will provide us with a standardised environment and increased restaurant security. This will enable us to thrive and adapt in today’s market so we can continue to deliver exceptional customer experiences across our restaurant network.”

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