Australia
Reasons for food outlet choice: What drives your customers?
Reasons for food outlet choice: What drives your customers?
According to CREST, the proprietary database of the NPD Group, the key groups of drivers which influence a customer's choice in a foodservice outlet include convenience, personal loyalty,and food-related criteria.
Baskin-Robbins unveils Belgian Waffle ice cream
The dessert chain launched its Belgian Waffle ice cream as the March Flavour of the Month. This new ice cream flavour was awarded Second Place for the Most Innovative Prototype Flavour in 2015 by the International Dairy Foods Association.
Restaurant Brands NZ acquires largest KFC franchisee in NSW
Restaurant Brands NZ Limited announced that it is to acquire 100% of the shares in QSR Pty Limited, the largest KFC franchisee in New South Wales, Australia, for $82.4 million.
Ferguson Plarre Bakehouses head decorator awarded at 2016 Victorian Baking Show
Ferguson Plarre Bakehouses’ Head Decorator Maria Cerra was named the Best Decorated Novelty Cake (Themed) at the Baking Association of Victoria, 2016 Victorian Baking Show held on the 21st February, marking her third consecutive win.
Gloria Jean’s Coffees rewards Epilepsy Action Australia backers
Guests visiting Gloria Jean’s coffee houses in Karrinyup and Innaloo in March will be rewarded for supporting the brand’s current charity partner, Epilepsy Action Australia.
SumoSalad launches customisable Autumn menu
The brand unveiled its new customisable My Sumo Autumn menu, featuring over 70 menu options which customers can mix and match to their preferences.
The influence of QSR patrons
An Ipsos study tries to find out how influential the patrons of QSRs are, and figure out who are the influencers and who are the influenced.
Find out how Muzz Buzz can make your coffee & hot meal in 90 Seconds
Quick, delicious, efficient and profitable... the Muzz Buzz Drive Thru coffee chain has it down pat.
Jay Giles, Operations Manager, Raw Energy Cafes
On honesty, support, and competition.
Dome opens new store in Waikiki; Shingle Inn holds Book Club; Sushi Hub sponsors SBS Radio Melbourne Japanese Summer Festival
Find out what QSRs have been up to on social media this week.
Check out The Groove Train, the locally-sourced, high-quality food franchise with style
QSR Media talks to Emma Keyte, Marketing Manager of the Groove Train, a growing franchise of 22 restaurants Australia wide offering a new alternative taste to mainstream fast food.
Gelato Messina brings back Messina Milk Bar for Spectrum Now
The dessert chain announced that its Messina Milk Bar is back for Spectrum Now, at The Domain from the 3rd to 13th March 2016.
RFG reports strong first half performance
Retail Food Group announced record first half underlying earnings of $32.1million, an increase of 27.1% from the comparable period last year.
RFG announces Managing Director transition
Retail Food Group announced that Andre Nell will join the Board and succeed Tony Alford as Managing Director, effective 1 July 2016.
Baskin-Robbins franchisees awarded at First Annual National Conference
Franchise partners were recognised for their performance and contributions to the company at the Baskin-Robbins first Annual National Conference, held on the Sunshine Coast in Queensland.
Lord of the Fries to open new store in Perth
The brand announced that it will launch its first Perth store, and will be giving away free classic fries on launch day for two hours.
Pizza Capers named Best Quick Service Restaurant
The pizza chain was named Quick Service Restaurant of the Year in the Roy Morgan Customer Satisfaction awards.
Commentary
The Customer Retention Revolution: The predictive approach to preventing churn