Executive insights
“We took the early decision to not be victims”: Baskin-Robbins maintains high demand through consistent multi-channel engagement
The hard scoop chain’s general manager explained to QSR Media how they are navigating the pandemic.
“We took the early decision to not be victims”: Baskin-Robbins maintains high demand through consistent multi-channel engagement
The hard scoop chain’s general manager explained to QSR Media how they are navigating the pandemic.
COVID-19 sparked “structural shift” in consumption patterns: economist
UBS’ Carlos Cacho urges QSR businesses to ensure good relationships with delivery networks.
Sandhurst boss predicts increase in exports
He also sees packaging companies finding success during this time.
“The only ‘normal' is change”: Bakers Delight future-proofs store network through “sizable” investments in e-commerce, loyalty
Joint CEOs Elise Gillespie and David Christie discuss details with QSR Media in an exclusive interview.
How did COVID-19 reshape demand in foodservice?
Sandhurst’s boss also warns retailers to have a strong online presence.
TGI Friday's quick pivot to delivery kickstarts chain's journey towards diversification
Signature Hospitality Group talks to QSR Media about their business continuity strategy.
Speeding up or changing course? How COVID-19 has reshaped QSR trends
As the COVID-19 pandemic has gripped the planet, one of the most clearly and significantly impacted industries has been hospitality, spanning the...
Chatime boss Carlos Antonius sees opportunity in leveraging data as online ordering surges
He also teased a FMCG line for the bubble tea brand within the year.
Social distancing affecting productivity in supply chains: Sandhurst
CEO Mimmo Lubrano also shares his thoughts on zero-contact.
How did COVID-19 affect supply chains across the world?
Sandhurst Fine Foods CEO Mimmo Lubrano explains.
Menu, pricing changes may come into play as spending in QSRs seen to bounce back post-pandemic
Consumers’ willingness to pay dropped up to 20% within fast food and fast casual sectors during the lockdown.
Restaurant chains are quickly adapting to the government's three-step recovery plan
Mad Mex, Ferguson Plarre Bakehouses, Zeus Street Greek and Hunky Dory react to phase one of eased restrictions.
How can QSRs best seek rent relief amidst COVID-19?
Executives suggest a holistic approach in recovery.
How the pandemic changed consumers' buying behaviour, as told by KFC, Domino's and Cinnabon
Ordering times are also becoming more sporadic.
“Nothing will return to normal”: a post-pandemic industry, as imagined by restaurant leaders
Delivery, social distancing and higher hygiene standards are expected to persist.
Will off-premise restaurants be the new face of a post-COVID-19 industry?
A growing number of chains are selling directly to consumers amidst social distancing restrictions.
Nat'l cabinet code of conduct for leases “extremely beneficial” to QSR industry: expert
Chains are told to seek advice on the code’s implications.
