Executive insights

Retail Zoo is getting a post-pandemic boost from predictive analytics

Chief executive Nishad Alani details his thoughts on growing the domestic business, how the company’s digital assets are being maximised and why he...

Retail Zoo is getting a post-pandemic boost from predictive analytics

Chief executive Nishad Alani details his thoughts on growing the domestic business, how the company’s digital assets are being maximised and why he...

Restaurant revamps without the downtime - it's what we do

At some point you’ve probably heard someone describe their job as being like “building a plane as I’m flying it”.

All-day options, lighter meals amongst opportunities pushed in recovering lunch segment

QSR Media talks to Jamaica Blue, Lord of the Fries and Huxtaburger to get their observations on the daypart.

Swift service is everything - even in a pandemic

It seems, on the face of it to be the antithesis of good customer service - replacing the human touch in restaurants with less personal drive-thru...

Zambrero finds “future-proof” longevity in flexible locations

In one of his first interviews as CEO, Matt Kenny elaborates on the brand’s “customer-first” mindset and how it is looking to get a bigger bite in the...

The pandemic is shaping the future of fast food restaurants

This year marks 100 years since the first real fast food restaurant in the world opened its doors.

Guzman y Gomez IPO on hold: report

This comes amidst the company’s ongoing expansion.

Minor DKL is gearing up to be a leader in the virtual brand space

International & emerging brands general manager Jarrod Appleby talks to QSR Media about the food group’s approach in creating virtual brands...

RFG bets on drive-thrus, mobile vans to offset lingering shopping centre pains

Executive chairman Peter George is also exploring the potential of augmenting their master franchise model to restart international growth.

Will the rise of online sales cut both ways in retail leasing?

(Editor's Note: Reposted with permission from LeaseInfo Group.)

Papa John's sees a path forward to enter Australia's delivery-centric pizza scene

International COO Jack Swaysland shares his thoughts on recalibrating their technology push and teased global project launches.

From rebuilding to reinforced: How Pizza Hut's customer experience mantra led them to double-digit growth

CEO Phil Reed talks to QSR Media to elaborate on the chain’s latest take on expansion, Allegro Funds’ role in their transformation, and why they are...

How Zarraffa's, The Coffee Club plan to get a bigger bite of breakfast

The brands also look to cater to ever-changing consumer patterns.

Chicken Treat chief sees QSR industry further exploring fast casual space

Mimma Battista discusses how the brand looks to synergise their physical and digital assets and her latest thoughts on expanding.

Carl's Jr. wants to be a ‘meaningful' player in Australia's fiery burger scene

CKE Restaurants General Manager for Asia Pacific Gaven Needham details their approach to growth in an interview with QSR Media.

How Domino's long-term strategy delivered amidst COVID-19's disruption

ANZ boss Nick Knight also confirmed the pizza chain’s new Carpark Delivery service will roll out nationally soon.

'People are returning to the basics': Jamaica Blue predicts simpler menu items to dominate growing takeaway channel

The Foodco-owned chain looks to reach consumers that have developed new eating habits during this time.