2023: Year in Review

We look back at the highs and lows of the Australian multi-site restaurant industry these past twelve months.

From major deals, new concepts, expansions, and more AI in the industry, we take a look back on the top stories of the quick-service and fast-casual restaurant industry.

Debuts and international expansions

New brands are coming in whilst many Aussie brands are eyeing to a stab at an international debut.

AI and digital trends take hold

Digitalisation continues to be a necessity whilst AI and machine learning are now being leveraged as a way to differentiate themselves from competitors and to enhance services

Price pressures

As cost of living affects consumers discretionary spending, QSRs had to great creative with how they present value, from investing in loyalty programmes, meal deals, and focusing on snacking segment.

Mergers and acquisitions

One of the biggest news of the year is how Flynn acquired Pizza Hut Australia, marking the group's first international foray. Meanwhile, other groups have acquired or consolidated their brand portfolios.

Leadership shake-ups

From Mexican brand Guzman y Gomez leadership changes to the Retail Food Group's new CEO, here are the top leadership changes in the year.

More new formats

As consumption behaviour changes, some QSRs have started to take a look at their restaurants and outlets and creating new formats.

Unique marketing activations

From brand collaboration, to new merch, and bringing movie scenes to life, restaurant chains go above and beyond to show their creativity.

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Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

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