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LEGAL | Staff Reporter, Australia
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Retail Food Group faces potential class action from Michel's Patisserie franchisees

The franchisor says it has not been contacted by Corrs Chambers Westgarth “in relation to any potential class action”.

Retail Food Group (RFG) will possibly face a class action from law firm Corrs Chambers Westgarth, on behalf of Michel’s Patisserie former and current franchisees.

“We intend to argue that if RFG had behaved lawfully, franchisees would not have purchased their franchises and that RFG’s conduct caused franchisees (and other persons closely associated with franchisees) loss or damage,” the law firm said in one of its key points.

In a report from the Sydney Morning Herald, the move will be lead by ex-Michel’s Patisserie franchisee Devi Trimuryani.

“I need the justice and this is the way… even though I’m a caterpillar– nothing – and RFG is a dragon, I can take them down, get justice,” she said.

Asked for a response, an RFG spokesperson told QSR Media that it has not been contacted by Corrs Chambers Westgarth “in relation to any potential class action”.

Last month saw the franchisor, which also owns the Gloria Jeans Coffees, Donut King, and Crust restaurant brands, announcing it is withdrawing products following reports that claim the company was knowingly selling cakes and other goods past their used-by dates.

The extensions is said to have triggered the NSW Food Authority to refer RFG for investigation to its counterpart in Queensland, where the company is headquartered.

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