Weekly Global News Wrap: Taco Bell hiring 30,000 workers; Starbucks pushing to-go sales; Chipotle hypes up hyper-customisation with menu hacks
Here is a summary of the most interesting QSR news stories of the week from around the world.
Taco Bell announced it is committing to hiring at least 30,000 workers in the midst of record unemployment during the COVID-19 pandemic. As reported by Delish, the chain will be ramping up recruitment efforts to fill traditional team member roles, as well as new roles that have been created in light of enhanced safety measures and social distancing requirements. Read more here.
Starbucks has regained about 60 to 65% of its prior year sales levels, according to a business update from its CEO. As reported by Nation’s Restaurant News, the coffee chain is transforming their “third place” priority to appeal to customers that will likely prefer a grab-and-go format. Read more here.
Five McDonald’s workers and four of their family members filed a lawsuit against the fast food giant about its response to the coronavirus pandemic. As reported by CNBC, the plaintiffs allege that McDonald’s is not giving workers enough masks, gloves and hand sanitizer to protect themselves from the virus. Read more here.
A Chick-fil-A outlet in the US made headlines for hosting a graduation ceremony for its staff. As reported by CNN, the outdoor ceremony in San Antonio featured a store employee calling the graduates' names as those in attendance dutifully wore face masks and gloves. Read more here.
Chipotle continues to highlight special customization tools on the brand’s app. As reported by Nation’s Restaurant News, the app’s Complete Customization feature allows customers to swipe on each ingredient to choose portion sizes. New options include light, normal, or extra. In some cases, such as with beans or rice, consumers can choose on the “side.” Read more here.