, Australia

Domino's removes delivery service fee

The delivery fee hike was introduced last year.

Domino’s Australia has removed its 7% Delivery Service Fee increase introduced in July 2022.

The purpose of the increase was to cover the rapidly increasing costs of operating a delivery business.

“We introduced this fee because we felt it was the best option at the time to protect the livelihoods of our franchisees, who are small business owners in their local communities. However, we know that our customers are feeling the pinch too – with interest rates, rents and household bills going up and up,” Domino’s ANZ CEO Josh Kilimnik said

“At the end of the day, what is a win for our customers is a win for our franchisees – as the best way for our stores to grow profits is by serving more customers. We have made the decision to remove this fee because we want more customers to be able to enjoy the convenience of delivery, and we hope this change goes a long way to making that possible.” Kilimnik added.

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