Drive-Thru
Wendy’s tests crew-led drive-thru as 200-store rollout begins
Wendy’s tests crew-led drive-thru as 200-store rollout begins
Dandenong South site uses face-to-face ordering to test service speed and accuracy.
2 days ago
Nando’s leans on design edge to win drive-thru site race
The chain targets premium locations beyond traditional QSR clusters.
QSR drive-thru and delivery accelerated by pandemic
Increased competition and changing consumer behaviour reshape site selection for QSRs.
Banjo’s is banking on its drive-thru arsenal to reignite interstate growth
CEO and managing director Jessica Saxby talks about the brand’s surging digital sales and how exactly they are avoiding the “Great Resignation”.
Carl’s Jr. is using menu architecture to mitigate supply chain pains
CJ’s QSR Group managing director Andrew Firn also revealed plans to trial the chain’s global “restaurant of the future” concept in the country.
Weekly Global News Wrap: McDonald’s tightens franchising rules; Chick-fil-A’s ‘express’ drive-thru; First Chipotle store seeks union
Here is a summary of the most interesting QSR news stories of the week from around the world.
Minor DKL Food Group’s CEO believes the Netflix-esque subscription model can work in Australia
Nick Bryden also talks about convenience-driven coffee, building a culture of innovation and immediate plans for its Bonchon franchise.
Non-fuel retail growth to continue despite short-term petrol price hikes: analyst
Drive–through retail has exploded in demand during COVID, LeaseInfo executive director Simon Fonteyn said.
Ferguson Plarre Bakehouses wants to rely less on shopping centre locations
Chief executive Steve Plarre expounds on their initial drive-thru strategy, the chain’s “future-focused” brand refresh and why he is for flexible work.
Red Rooster targets new drivers in ‘PLate Up’ campaign
The campaign, created by whiteGREY, aims to make the fast food chain “synonymous with that first iconic drive thru experience for every young Aussie driver when they get their P plates.”
Ferguson Plarre Bakehouses opens first drive-thru site
The store also includes a brand new cold drinks menu that features a shake made with cake.
‘The world has moved away from cheap stuff’: Why Retail Zoo believes there’s big opportunity in affordable indulgence
Chief executive Nishad Alani also talks about customer loyalty investments and long-term views on drive-thru.
Roll’d to launch drive-thru concept
The Vietnamese chain is also rolling out a further 35 stores across Australia.
2021: Year in Review
We look back at the highs and lows of the Australian multi-site restaurant industry these past twelve months.
The NPD Group: Foodservice industry ‘adapted well’ to lockdowns
Within the QSR segment, lattes experienced the greatest growth during Q3.
KFC opens third Australian drive-thru-only restaurant
Those arriving at the Epping site will also have the option of ordering via a small walk-in area.
Zarraffa’s Coffee opens sixth NSW outlet
This is the 74th store for the group.
Commentary
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