Zarraffa’s Coffee opens sixth NSW outlet

This is the 74th store for the group.

Zarraffa’s Coffee opens sixth NSW outlet

This is the 74th store for the group.

Weekly Global News Wrap: U.S. drive-thrus slow down; McDonald’s Happy Meals going green; RBI targets net-zero emissions

Here is a summary of the most interesting news stories of the week from around the world.

The Yiros Shop is getting ready to be the country’s largest Greek fast food chain

Founder Nicholas Mitrossilis talks to QSR Media about the chain’s sustainable growth approach and his take on ensuring they cater to price-conscious consumers.

Off-premise services bump consumer spending, traffic up in Q2

QSR and retail channels displayed positive spend performances in the quarter.

The Yiros Shop opens second drive-thru site in QLD

The chain is slated to open a further 10 stores over the next 12 months.

Digitising QSRs: From one-off solutions to an integrated, whole-of-restaurant approach

What does the restaurant of the future look like? If trends emerging out of the pandemic are to be an indication, the restaurant of the future will rely heavily on digital solutions and traffic to drive sales. Whether in the form of a mobile app, drive-thru technology, or in-store kiosks, these digital solutions – which were a mere nice-to-have a few years ago – now spell the difference between success and failure for QSRs in a post-COVID world.

Are drive-thru-only locations a must-have? Here’s what we think

QSRs should offer a seamless customer experience, whether it’s in the dining area, at the drive-thru, or on the mobile app.

Redefining drive-thru customer experience with Eyecue™ 

The customer journey within drive-thrus may be short, but it spells success or failure for QSRs in the new normal. 

How chains are rethinking drive-thru for a post-pandemic future

Red Rooster and Gloria Jean’s Coffees, together with subject matter experts, discuss the status of the channel in QSR Media’s most recent webinar.