FULL LIST: Winners of the 2021 QSR Media Sandhurst Awards

Hundreds of executives in and out of the country also joined the whole-day virtual conference.

Nearly 600 leaders from 71 local and international restaurant brands learned best practices, new research and relevant insights during this year’s QSR Media Sandhurst Fine Foods Conference and Awards, held virtually on Monday, October 18.

Among the pertinent issues discussed during the digital event were the trajectory of the industry’s digital transformation, the rise of virtual brands, and continuing gained momentum after the pandemic.

The conference featured over 20 speakers and panelists, including:

Karen Bozic | Group CEO, Craveable Brands
Richard Wallis | Managing Director, SOPAC, KFC
Amanda Banfield | Chief Executive Officer, Nando's Australia & New Zealand
Jessica Saxby | CEO and Managing Director, Banjo's Bakery
Dennis Koorey | Chief Operating Officer, Roll'd
Paul Zahra | CEO, Australian Retailers Association
Joshua Bannister | Senior Director, Growth Platforms, McDonald's Australia
Matthew Kenny | CEO, Zambrero
Andrew McGuigan | Chief Executive Officer, Krispy Kreme
Jarrod Appleby | Chief Growth Officer, Minor DKL Food Group
Grant Lee | CEO, Concept Eight
Phil Reed | CEO, Pizza Hut Australia

Justine Charlton, Editor, QSR Media, said: “The past year has also been a time of unprecedented innovation and rediscovery of opportunities for the QSR and fast casual restaurant industry. We are honoured to have assembled this event to provide an accurate snapshot of its path towards a post-COVID world.”

Mimmo Lubrano, CEO, Sandhurst Fine Foods, added: “This year’s QSR Media’s Conference and Awards remains another important milestone, illustrating how crucial it is for industries to come together and collaborate to thrive during this unprecedented period. We remain honoured to be the event’s headline partner.”

Distinct brands were lauded and recognised for their innovation, creativity, execution, and overall impact in the past twelve months at the event’s Awards segment.

The winners of the 2021 QSR Media Sandhurst Awards are:

Best Digital Initiative
Soul Burger Holdings Pty Ltd

Best Brand Transformation
The Coffee Club

Best Corporate Social Responsibility Initiative
Zambrero

Best Marketing Campaign
KFC Australia - Bucket Head

Best New Concept
Fishbowl

Best Innovation – Food And Beverage
San Churro

Best Innovation – Health
Muffin Break

Best Sustainability Initiative
Atiyah

Best Loyalty Program
Chatime Group

Best Customer Experience
Krispy Kreme

Best COVID Initiative
Muffin Break

Rising Star
Carolina De Figueiredo, Krispy Kreme

Squad of the Year
Fishbowl

Special Recognition
Rashay's

2021 Multi-site Restaurant Of The Year
Red Rooster

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