News
Off-premise services bump consumer spending, traffic up in Q2
Off-premise services bump consumer spending, traffic up in Q2
QSR and retail channels displayed positive spend performances in the quarter.
7-Eleven, Simply Cups rescue 20 million cups from landfill
A hundred schools have signed up to the chain’s #CupRescue Schools programme.
Weekly Global News Wrap: Inspire Brands plans move into more non-traditional locations; McDonald’s closer to 100% sustainable fiber packaging; Chipotle testing meat-free chorizo
Here is a summary of the most interesting news stories of the week from around the world.
Social Media Wrap Up: Bakers Delight’s sausage bite; Black Star Pastry’s cake-inspired cocktails; MOS Burger introduces karaage chicken bao
Find out what QSRs have been up to on social media this week.
Industry managers, leaders have ‘strong’ growth outlook despite COVID-19 pains: report
Speed of service is increasingly expected as well as personalised customer experiences.
Update on the QSR Media Sandhurst Conference & Awards
In response to prevailing circumstances due to the COVID-19 pandemic, we at QSR Media have decided that our upcoming Conference & Awards will revert to a live, virtual event.
Muffin Break launches e-gift cards
Companies can also order e-gift cards in bulk to give to staff and clients.
Tag the order: Here’s how StickyPOS® reduces order error rate by over 50%
It is no secret that customers of quick service restaurants (QSRs) expect speed and accuracy regardless of how they place their orders — whether in-store, app pick-up, drive-thru and delivery. A delayed or incorrect order could mean nasty rants on social media and online review. In fact, research has highlighted that an unhappy customer may tell up to 16 people about their unsatisfactory experience, which does not bode well for any QSR brand.
More stores for Domino’s after positive FY21 sales
In Australia and New Zealand, improved sales resulted in an 14.1% EBIT growth to $116.8 million.
Less than two weeks left before noms for the QSR Media Sandhurst Awards close
Eligible brands can nominate for a maximum of 5 categories.
Weekly Global News Wrap: Wendy’s planning to open 700 ghost kitchens; Taco Bell’s new concept featuring four drive-thru lanes; Discovered ancient fast food joint in Pompeii now open to the public
Here is a summary of the most interesting news stories of the week from around the world.
Social Media Wrap Up: Pizza Hut’s new mac & cheese launched; McDonald’s showcases new Funko Pops; The Coffee Club’s pulled beef sandwich
Find out what QSRs have been up to on social media this week.
Soul Origin donates over 21,000 soup bowls to OzHarvest
The extended NSW lockdown “reaffirmed” the company’s decision to contribute, it said.
Red Rooster teams up with Foodbank anew for #DonateADinner initiative
The chain will donate the cost of a meal to Foodbank for delivery orders through their website or app.
7-Eleven widens parcel service with Australia Post partnership
The 24/7 service is initially implemented across more than 200 7-Eleven stores.
Krispy Kreme launches doughnut-inspired dog biscuits
The chain collaborated with local Aussie business Huds & Toke for the pup-friendly project.
Less than three weeks left before noms for the QSR Media Sandhurst Awards close
Eligible brands can nominate for a maximum of 5 categories.
Commentary
The Customer Retention Revolution: The predictive approach to preventing churn