Australia

QSR Media had a 1 on 1 interview with Sophie Valkan, CEO, Souvlakihut about some of the key points regarding the recent acquisition of the chain by Astera Cororation, headed by Daryl McCormack and their Immanent plans for the brand.

Grill'd Healthy Burgers' latest culinary creation is made of grilled lean lamb pattie, beetroot, rocket, tomato, spanish onion, herbed mayo and Mint Jelly.

KFC announced today that $1 from every KFC bucket sold from the 3rd to the 9th of January will be donated to the McGrath Foundation.

Click here to watch the video.

Click here to watch the video.

QSR Media talks to Michael Rose, Crusts National Projects Director about their Overseas expansion.

Mad Mex Fresh Mexican Grill today opens its flagship Queensland store at 332 Brunswick Street, Fortitude Valley (top of the Brunswick Street Mall).

The latest addition to the 10 year old franchise is the first of its kind for Bucking Bull. 

Up to 15 franchisees will find out tomorrow if they are allowed to continue or if they are to shut down, QSR Media understands.

The under administration chain has lost its National Sales & Marketing Manager Rebecca Grech, who had been with the company less than six months. Souvlakihut is under currently under administration and there is no word yet on a possible replacement. QSR Media understands Gretch will be taking up a position in the retail industry.

Wok Me has now opened 14 stores since their opening 6 years ago.

EXCLUSIVE: White Knight investor Daryl McCormack meeting with franchisees as money losing stores to be shut down by Christmas.

Guzman Y Gomez opens their 8th store in Fortitude Valley, in Queensland this Thursday. To celebrate they are giving away free burritos between 11am - 8pm.  

Sumo Salad has partnered with Bondi famous Sababba to extend the brand and retail concept to Newtown and beyond.

This article follows up on the points in my previous piece, where I provided an introduction about a fairly the new and multidisciplinary field of practice and research known as ‘Service Management’. The previous article discussed the importance of customer service, yet acknowledged how complex it is and how difficult it is to embed “service mindedness” into a workplace culture (culture referring to the attitude and behavioural norms in a business – that which under the surface tends to guide activities more than anything else). It was also pointed out that many of the world’s best companies leverage their positive and service-oriented organisational culture as central to their competitive position in their marketplace.

Click here to watch the video interview.