Australia
Roll’d makes at-home market play with new Coles range
Roll’d makes at-home market play with new Coles range
Products also have QR codes that can be scanned to access tutorials and recipe ideas.
David Jones, bp to end convenience partnership
The announcement comes less than a year after the two businesses announced a rapid expansion of their network.
Krispy Kreme to give away 100,000 doughnuts
The offer will be available across all stores in NSW, WA and QLD.
McDonald’s, KFC and Nando’s to join QSR Media Sandhurst Conference & Awards’ annual leaders panel
Don’t miss this discussion happening on October 18.
Zarraffa’s Coffee to open drive-thru store in Pialba
The coffee chain is also eyeing two additional openings before the end of the year.
Gelatissimo introduces cold brew and oat milk gelato
The chain’s latest vegan-friendly item is available across its 41 stores.
How Zapid Hire revolutionised the recruitment process in the QSR industry
When you’re a successful restaurant with 200 branches globally, chances are, you’re frequently on a hiring spree and you spend a lot of time acquiring the best talent. Such was the case for Mexican food chain Zambrero. Its founder Sam Prince, along with his apprentice Andrew Dewez, thought the recruitment process had become costly, inefficient, and time-consuming.
How chains are rethinking drive-thru for a post-pandemic future
Red Rooster and Gloria Jean’s Coffees, together with subject matter experts, discuss the status of the channel in QSR Media’s most recent webinar.
Weekly Global News Wrap: KFC sees potential to triple in size; Chipotle to gamify mental health goals for staff; Popeyes debuts new chicken sandwich
Here is a summary of the most interesting news stories of the week from around the world.
Social Media Wrap Up: QSRs unveil National Burger Day deals; Banjo’s introduces new melts; Outback Steakhouse offers new lunch menu
Find out what QSRs have been up to on social media this week.
Here's how you can truly understand your customer
One of the key revenue drivers for QSRs is repeat business. Don’t get me wrong. Attracting new customers is important for growing your business, but the benefits of retaining customers cannot be ignored. Many studies have shown just how much value repeat business brings. A Bain & Co. study unveiled that a 5% increase in customer retention can up a company’s profitability by 125%.
McDonald’s BTS menu arrives in Australia
The collaboration also resulted in an exclusive merchandise line.
Mad Mex eyes 50,000 loyalty app downloads with burrito giveaway
The promotion ends on 30 June.
Muffin Break introduces new Choc Salted Caramel ‘duffin’
It is the first item of an upcoming ‘Fancy Collection’.
Traditional fast food chains most frequented for takeaway orders in 2020: study
Millennials are the biggest customer base for the top three chains.
How mobile solutions drive back-of-house efficiency in the QSR industry
As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels to serve the changing needs of the customers. In such a fast-paced industry, it is crucial to consider the role of mobile technology in creating the best customer journeys whilst ensuring restaurant efficiency especially as QSR brands strive to provide convenience without losing valuable connections with its customer base.
Grill’d celebrates National Burger Day with giveaway
The chain pledged to give away 7,000 burgers