In Focus
OOSHMAN rebrands to stand out in crowded market
OOSHMAN rebrands to stand out in crowded market
The Sydney-based modern Lebanese chain found itself lost in a sea of similarly named restaurants.
Meet Ollie, Oliver’s AI drive-thru Aussie assistant
There are already plans to take it to the restaurant chain’s self-service kiosks.
US gourmet cookie brand Crumbl eyes 15 stores down under
The brand is currently planning to open its first one in Sydney.
Innovations in QSR could be rolled out in months thanks to Gen AI
Key AI applications include predictive forecasting, finance automation, and personalisation.
Soonta targets family market with kids meal launch
The meal will have collectable cards.
GOPIZZA banks on tech commercialization for new revenue
This strategy could potentially increase sales point to 100,000 globally.
Five Guys eyes Sydney and Melbourne as a springboard for national expansion
The burger chain currently has four restaurants including a second Melbourne location.
Consumers are ready but human oversight remains key for AI—KPMG partner
Fast-food businesses are racing to get AI services right but accuracy remains a challenge.
A peek inside KFC Australia’s voice AI drive-thru technology
KFC plans to commit to more sites depending on its evaluation.
Inside The Coffee Club’s triple concept rollout
The brand recently announced that it had changed its coffee blend after over 35 years.
Guzman y Gomez's beats profit forecast
The group said this is 71.2% ahead of the prospectus forecast.
Chris Garlick joins leadership discussion on the future of QSR
The QSR Media Conference & Awards 2024 will be on 23 September.
Carlos Antonius plots Chatime’s next moves
Chatime’s CEO outlines the key growth areas he has identified.
Why Baskin-Robbins is in the business of selling experience
By focusing on experience, the brand saw six years of same-store sales growth.
RFG CEO predicts value as the next frontier for Australian QSRs
Growth in foodservice was solely driven by an increase in average eater cheques.
Jay Lim shares how innovation and AI fuel GOPIZZA’s growth
The brand utilises AI to streamline backend operations.
Why Gotcha Fresh Tea has an in-house design team
The brand hopes to reach 100 locations in Australia by 2027.
Commentary
QSRs wasting money on Meta and Google