Krispy Kreme promotes Nicola Steele to COO amidst global team revamp

Steele is currently the President of Krispy Kreme Australia & New Zealand.

Krispy Kreme, Inc. appointed Nicola Steele as the new Chief Operating Officer, responsible for global operations including modernising doughnut production and maximising hub-and-spoke efficiency.

Steele is currently the President of Krispy Kreme Australia & New Zealand and has more than 15 years of Krispy Kreme experience.

Moreover, the company has also announced other changes to its Global Leadership Team to maximise profitable US growth and expand its capital-light international franchise model.

Dave Skena has been appointed Chief Growth Officer, responsible for the omnichannel growth of retail shops, DFDs, and digital sales channels worldwide and for managing global marketing efforts.

Raphael Duvivier has been named President of the International, responsible for both International and Market Development segments through the wider adoption of the capital-light franchise model, including in Europe and Latin America.

Lastly, Alison Holder has been named Chief Product Officer, responsible for bringing innovation, global quality, and sourcing to Krispy Kreme.

The Global Leadership team, including those above, reports to Josh Charlesworth, CEO of Krispy Kreme, and the changes were effective 6 January, other than Steele, who will assume the role on 3 March.