, Australia

Retail Zoo partners up with the Fair Work Ombudsman

The latest chain to offer its cooperation with the Ombudsman.

Retail Zoo Group -- the holding company of Boost Juice Bars, Salsas Fresh Mex, Cibo Espresso and Hatch Chicken Shop -- recently signed up to a Pro-active Compliance Deed (PCD) with the Fair Work Ombudsman (FMO).

According to the office of the FMO, "Retail Zoo approached the Fair Work Ombudsman this year with a view to demonstrating its commitment to comply with workplace laws as part of its goal of becoming an employer of choice."

Under the terms of the PCD, the firm explained that Retail Zoo must develop systems and processes to ensure ongoing compliance with Commonwealth workplace legislation. The company will also undertake self-auditing of its employment records to ensure employees are receiving their full entitlements.


In addition, the Fair Work Ombudsman has agreed to refer any new complaints it receives to Retail Zoo to allow the company to liaise with franchisees and resolve them at the workplace level. However, it will investigate matters considered to be serious or in the public interest.

“Pro-active Compliance Deeds facilitate better communication between employers and employees, as well as strengthening the co-operation and working arrangements between employers and ourselves,” said Fair Work Ombudsman Natalie James.

“The Deeds are a valuable way for us to engage with employers who want to do the right thing and we commend Retail Zoo for taking the extra step of joining up.

“This Deed is an example of how the Fair Work Ombudsman continues to look for ways to assist employers and employees to be able to put good practices in place that can assist people to resolve issues in the workplace themselves.

“Employers who care about their reputation should be doing these sorts of things.”

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