The award was based on a representative survey of more than 3,000 Australian adults.

As one of the players in the online food delivery market, Menulog has provided a platform for more than 11 years to order from local restaurants. It also has a current customer base of 2.9 million people servicing more than 89% of Australia.

Menulog received 5 stars over 5 stars on overall satisfaction, delivery reliability, website navigation, and on variety of meals. The company got 4 stars on value for money and customer service.