Australia
Domino's Australian employees vote for new enterprise agreement
Domino's Australian employees vote for new enterprise agreement
The brand has become one of the first Australian QSRs to offer employees a fully modernised agreement.
Roll'd collaborates with Intrepid Travel to celebrate Tết
Tết is the most important celebration in Vietnamese culture which marks the start of the Lunar New Year.
A case for making your own app
It’s no secret that the mobile phone is one of the definitive technologies of this generation, which has made its offspring, the mobile application or simply mobile app, increasingly quintessential in the arsenal of QSR digital order marketing.
QSR Media to hold fifth Conference and Awards in Sydney
It is hailed as the biggest and best event for quick service and fast casual restaurant operators.
Degani Café agrees to back-pay staff almost $10,000
The agreement comes after Fair Work Ombudsman audit found employees as young as 18 were being underpaid.
Chatime offers a year's worth of drinks
To participate, entrants must be loyal-tea members, have a complete profile, and purchased from Chatime’s Summer Range.
Katermaster explains the measure of a quality disposable glove
How do you determine whether the quality of one glove is superior to another?
Social Media Wrap Up: Domino's unveils King Size pizza range; Guzman y Gomez's mini meals now available on UberEATS; Doughnut Time celebrates Nutella Day
Find out what QSRs have been up to on social media this week.
Global News Wrap Up: Panera offers 'clean consultant' services; Starbucks rolls out its own Visa Card; Wendy's calls out McDonald's for using frozen beef
Here is a summary of the most interesting QSR news stories of the week from around the world.
Guzman y Gomez looks to expand its day-part menu strategy
With the recent partnership with Uber Eats and the launch of its drone delivery, Guzman y Gomez says exciting times are ahead for the brand. Guzman y Gomez founder and global CEO Steven Marks said last December that they plan to expand to at least 20 more drive-thru locations this year. Below is the transcript of the interview with Marks.
Craveable Brands to phase out single-use plastic bags
In a bid to help rid Australia of plastic bags, Red Rooster, Oporto, and Chicken Treat have started removing single-use plastic bags.
Transport Workers Union calls out delivery companies on drivers' low pay rate
It is seeking for regulation after a survey showed three out of every four food delivery riders are paid below the minimum wage.
Retail Food Group releases new response to A Current Affair's story
Find out what RFG said in a statement.
Get to know Richard Hinson, Chief Executive of Retail Food Group Australia
Hinson says his focus is on improving the support, value, and services RFG provides to its franchisees.
Get to know Richard Hinson, Chief Executive of Retail Food Group Australia
Hinson says his focus is on improving the support, value, and services RFG provides to its franchisees, as well as its business’ performance.
Franchise Retail Brands goes into administration
Marcus Watters and Ginette Muller of GM Insolvency were appointed Voluntary Administrators on 24 January 2018.
Why authenticity is non-negotiable for QSRs in the digital ordering age
While it is true that the modern business can only thrive when they focus on customer experience, product quality and technological prowess, there’s one often overlooked quality that QSR brands must master if they wish to woo the digital ordering crowd: Authenticity.
Commentary
The Customer Retention Revolution: The predictive approach to preventing churn