Pizza Hut CEO responds to FWO report on workplace breaches

CEO Lisa Ransom.issued a statement regarding a Fair Work Ombudsman report on non-compliance with workplace laws.

“Pizza Pan Group has been the master franchisee of Pizza Hut in Australia since September 2016 and takes its responsibilities as the new franchisor and employer very seriously," Ransom said.

"The Fair Work Ombudsman report, completed in 2015 and released today, audited 26 out of more than 270 stores and identified three franchisees with workplace breaches regarding driver pay. One of these, Romaro Holdings, is no longer a franchisee and Pizza Hut has taken over management of the store."

"Since acquiring the business we have worked directly and proactively with all franchisees and the Fair Work Ombudsman and engaged the services of experts in the area of industrial awards."

"We have engaged a third party payroll provider which our company-owned restaurants all utilise and have offered this opportunity to our franchisees to assist them in meeting employer obligations.

"We have also worked diligently to reinforce to franchisees their obligations as employers, ensure all the appropriate tools are in place for them to calculate rates of pay, and facilitate access to the Fair Work Ombudsman online training tools."

"We have been proactive in developing and finalising a compliance deed with Fair Work Ombudsman and greatly appreciate the support we have received from them."

"We encourage any employees or contractors who work at any Pizza Hut store to contact [email protected] or call 1300 55 66 37 if they have concerns or questions about their rights and their pay. Pizza Hut does not tolerate non-compliance and is committed to ensuring all franchisees meet their legal obligations.”