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Save a million dollars on your restaurant franchisee with these five easy steps

Welcome to a game-changing perspective in hiring where innovative hiring practices can not only streamline your processes but also significantly boost your bottom line.

Save a million dollars on your restaurant franchisee with these five easy steps

Welcome to a game-changing perspective in hiring where innovative hiring practices can not only streamline your processes but also significantly boost your bottom line.

Top Hospo Tech Trends for 2024

As we approach the end of a year, we start to look ahead at what the next year will hold. In 2024, we can be said to be well and truly ‘post-pandemic’, with restaurants open and ‘normality’ restored. But there are lasting legacies from the turmoil of the early 2020s, and changes in the world of QSR and fast casual dining that are set to be permanent.

McDonald’s Uses an AI Solution to Make Recruiting Quicker Than Quick Service

This case study was originally published by The Josh Bersin Company for Paradox, a conversational recruiting platform that drives automation with a human touch and helps QSR talent teams do more work with less. 

The rise of AI and how it can help hospitality

Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has actually been around for a while, is now taking off dramatically, with an expected growth of over 37% between now and the end of the decade. 

6 Reasons Why QSRs Need To Switch To Sustainable Cups and Lids

It might come as a surprise to you that traditional coffee cups aren’t as innocent as they look. Their dark secret? Most are lined with plastic to make them water-resistant, which, unfortunately, makes them tough to recycle.

4 Tips to Transforming the Payment Experience for QSRs

The payment experience is one of the most important aspects of dining out. It can either make or break a customer’s perception of a restaurant. That’s why it’s so important to get it right.

6 Consumer Trends Every QSR Should Watch Out For

The restaurant landscape is in constant flux, as consumer preferences and market trends shift. To remain competitive and resilient, Quick Service Restaurants (QSRs) must keep pace with the most important factors driving change in their industry.

QSRs Go Green: DoorDash Partners with BioPak for Sustainable Packaging

Today's environmentally conscious society has prompted businesses to focus on sustainability in order to reduce their carbon footprint and contribute to a greener future. QSRs are no exception; they're striving for eco-friendly alternatives to traditional food packaging.

The paperless kitchen – how an integrated KMS can streamline operations and enhance customer experience.

Your kitchen is the nerve centre of your hospitality business.  No hospitality business can operate without a kitchen to prepare meals for your customers – whether they’re eating them in your restaurant or in their own home; whether your kitchen is in the restaurant, or whether you operate a ‘dark kitchen’ offsite. The way your kitchen is run can have a direct impact on two of the key drivers of success in hospitality – customer satisfaction and cost efficiency.  

7 Ways Virtual Brands Are Shaping the Future of the QSR Industry

The Quick Service Restaurant (QSR) industry is witnessing a paradigm shift as virtual brands take centre stage, driven by consumers' increasing appetite for innovative concepts and delivery options. A series of recent studies reflect the growing significance of virtual brands in the QSR landscape, with Euromonitor International predicting that they will account for a staggering 25% of restaurant sales by 2025.

Turning unified payments into an operational asset: Your franchise checklist from Adyen

Learn why unifying your online and offline payments can be the secret weapon for your franchise's operational efficiency from leading payments platform Adyen. 

Beyond 2022: Leading QSRs and their customers share 4 ingredients for success

QSR operators do not have to look high and low for the secret sauce to unlock long-term success in this rapidly changing business environment. They have a clear and present opportunity to dramatically increase customer loyalty, expand market share, and drive revenue growth with four key ingredients.

Omnichannel Loyalty: The Next Big Loyalty Program

Omnichannel loyalty is a new approach to customer loyalty that integrates all channels and touchpoints to create a seamless, personalised experience for customers. It involves collecting data from various sources such as social media, mobile apps, websites, and in-store interactions to personalise customer experiences across all channels. The goal is to build long-lasting relationships with customers and increase customer lifetime value.

The New Leader In Town: Building Relationships With Customers

The Quick Service Restaurant (QSR) industry is one of the most competitive and dynamic industries in the world. Consumers have a wide variety of options to choose from when it comes to satisfying their hunger. This is why building relationships with customers is crucial to the success of any QSR business. Creating and maintaining a long-term relationship with your customer ensures your interactions with your audience are meaningful, engaging and consistent. That’s why implementing a relationship marketing strategy with your loyal customers can be meaningful for both involved for the long haul.

Marketing In An Era of Zero-Party Data

It's no secret that consumers are becoming more aware of the value of their data, and more concerned about who is collecting it and what they're doing with it. According to a report by Cheetah Digital, 35% of consumers have received creepy personalisation based on information that they did not directly share with the brand while 49% are frustrated by receiving irrelevant content or offers.