Customer Experience

Nick Bryden also talks about convenience-driven coffee, building a culture of innovation and immediate plans for its Bonchon franchise.

The chain says customers can now create, customize and save their favorite orders in seconds.

Founder Dani Zeini expounds on a potential return for the brand in China, their unique delivery strategy and approach to store design.

When the Covid-19 pandemic hit, it massively impacted thousands of restaurants in the world as well as the whole foodservice industry. The impact has resulted in falling sales, bankruptcy, and job losses for employees. Many restaurants were forced to close down as they faced rapid changes in the foodservice industry. 

Restaurant marketing has been dynamically changing in the past few years.

71% of members indicated that the loyalty programmes have an impact on how much and how often they purchase.

Making a leap with loyalty will also help Soul Origin explore opportunities to get a bigger bite of “shoulder” dayparts, COO Adam Neill said.

Here is a summary of the most interesting news stories of the week from around the world.

Healthier food options are forecasted to 'experiment' with subscriptions
 this year.

The launch follows a trial of the program in South Australia last year.