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Squizify founder and CEO Daniel McDouall talks about the importance of food safety compliance

Now more than ever, food safety is taking centre stage in the quick service restaurant (QSR) industry as customers become increasingly hygiene-conscious. With all the uncertainty brought about by COVID-19, QSRs need to pay extra attention to their business’ safety requirements in order to ensure compliance, improve profitability, and ensure customer satisfaction.

Squizify founder and CEO Daniel McDouall talks about the importance of food safety compliance

Now more than ever, food safety is taking centre stage in the quick service restaurant (QSR) industry as customers become increasingly hygiene-conscious. With all the uncertainty brought about by COVID-19, QSRs need to pay extra attention to their business’ safety requirements in order to ensure compliance, improve profitability, and ensure customer satisfaction.

5 questions QSRs should be asking their payment provider

As the pandemic accelerated the QSR industry’s pivot to digital, brands’ ability to offer a seamless customer experience across online and offline touchpoints has proven to be a critical success factor.

Digitising QSRs: From one-off solutions to an integrated, whole-of-restaurant approach

What does the restaurant of the future look like? If trends emerging out of the pandemic are to be an indication, the restaurant of the future will rely heavily on digital solutions and traffic to drive sales. Whether in the form of a mobile app, drive-thru technology, or in-store kiosks, these digital solutions – which were a mere nice-to-have a few years ago – now spell the difference between success and failure for QSRs in a post-COVID world.

Fourth GM Paul Tregoning discusses how QSRs can better manage operational challenges

The quick service restaurant (QSR) industry has been one of the hardest hit by the pandemic’s crippling challenges. The stay-at-home orders and social distancing restrictions have changed the industry as we know it. Technology has been a key enabler to keep the lights on for many businesses as brands pivot to digital in order to survive.

How different is humm®pro from traditional lending facilities?

Learn more about how hummpro changes the game in providing businesses with immediate access to finance. 

Are drive-thru-only locations a must-have? Here’s what we think

QSRs should offer a seamless customer experience, whether it’s in the dining area, at the drive-thru, or on the mobile app.

Big data in hospitality: The operational benefits

The exponential growth of so-called Big Data is unprecedented and is matched by its enormous potential to change the way we all live, work and think.

Redefining drive-thru customer experience with Eyecue™ 

The customer journey within drive-thrus may be short, but it spells success or failure for QSRs in the new normal. 

Drowning in data? Integrated analytics can be your lifeboat

Fourth Analytics provides not only data and insight from our MacromatiX inventory solution, but also brings in feeds from a whole raft of integrated systems.

Everything you need to know to apply for a humm®pro digital card

Here’s a step-by-step guide to help QSRs gain access to up to $30,000.

Why it’s high time for QSRs to look into data-driven demand forecasting solutions

Imagine closing the restaurant at the end of the day with half of your supplies allocated for the day still on the shelf: this is one of restaurant operators’ worst nightmares.

3 things to consider before adding a new alternative payment method

COVID-19 fast-tracked the adoption of contactless payments around the world, but Australia’s quick service restaurants (QSRs) remain in a bind on the alternative payment method (APM) that best fits their business. 

humm®pro brings ‘buy now, pay later’ to small businesses

The rise of ‘buy now, pay later’ (BNPL) options has empowered consumers to purchase products and services with flexible and convenient payment terms. BNPL allows consumers to make purchases and pay for them in multiple instalments, typically with zero interest and no lengthy application process required. With its flexibility, it is no surprise that the BNPL industry has grown globally, with Australia at the forefront of driving BNPL innovation and growth.

For improved efficiency, automation is key

Efficiency has always been a hot topic in the QSR industry and brands exert their utmost effort in driving efficiency both at the front- and back-of-house. Over the past year, COVID-19 not only redefined efficiency but also forced QSRs to reorganise their priorities given the pressing need to provide customers with safe and effective means of placing and receiving their orders.

How self-service kiosks are transforming the QSR industry

From helping restaurants bust queues to increasing kitchen efficiency and improving order accuracy, self-service kiosks are fast getting a bigger share of the QSR pie.

Why embracing big data is key to deliver a better customer experience

Digitalisation has long been a buzz word amongst businesses across all industries, but those in the quick service restaurant (QSR) sector have been relatively slow to embrace it.

CEO Rebecca James discusses how hummpro revolutionises cash flow solutions for QSRs

Find out how QSR owners can access readily available funds in less than five minutes.