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For improved efficiency, automation is key

For improved efficiency, automation is key

Efficiency has always been a hot topic in the QSR industry and brands exert their utmost effort in driving efficiency both at the front- and back-of-house. Over the past year, COVID-19 not only redefined efficiency but also forced QSRs to reorganise their priorities given the pressing need to provide customers with safe and effective means of placing and receiving their orders.

How self-service kiosks are transforming the QSR industry

From helping restaurants bust queues to increasing kitchen efficiency and improving order accuracy, self-service kiosks are fast getting a bigger share of the QSR pie.

Why embracing big data is key to deliver a better customer experience

Digitalisation has long been a buzz word amongst businesses across all industries, but those in the quick service restaurant (QSR) sector have been relatively slow to embrace it.

CEO Rebecca James discusses how hummpro revolutionises cash flow solutions for QSRs

Find out how QSR owners can access readily available funds in less than five minutes.

Zapid Hire CEO Andrew Dewez reveals three major goals for this year

Dewez aims to hit an audacious goal of less than 6 days time-to-hire.

Creating a Scalable Food Safety Program for Growing Chains

How technology can help communicate procedures and hold your teams accountable as you grow.

How Zapid Hire revolutionised the recruitment process in the QSR industry

When you’re a successful restaurant with 200 branches globally, chances are, you’re frequently on a hiring spree and you spend a lot of time acquiring the best talent. Such was the case for Mexican food chain Zambrero. Its founder Sam Prince, along with his apprentice Andrew Dewez, thought the recruitment process had become costly, inefficient, and time-consuming.

How mobile solutions drive back-of-house efficiency in the QSR industry

As the world adjusts to the new normal brought about by the COVID-19 pandemic, the quick service restaurant (QSR) industry turned to digital channels to serve the changing needs of the customers. In such a fast-paced industry, it is crucial to consider the role of mobile technology in creating the best customer journeys whilst ensuring restaurant efficiency especially as QSR brands strive to provide convenience without losing valuable connections with its customer base.

Zambrero raises its recruitment game with Zapid Hire

Find out how Zapid Hire helped Zambrero get better candidates and schedule interviews twice as fast.

Manager Adoption is Key to Back Office Technology Success

Back-office software has been around for a long time. So long in fact that there is a lot of legacy software out there that can hold operators back from efficiency gains as they grow.

How PREPsafe helped Roll’d ditch its ‘prehistoric’ food labelling system

Find out how Roll’d achieved greater kitchen efficiency with PREPsafe’s simple and consistent system.

How QSRs can maximise their outdoor digital displays

The screens can be used for various purposes such as displaying menu, promotion, or entertainment.

Limitations of legacy loop detection tech explained in new white paper

Fingermark offers a new resource to elaborate on its Eyecue drive-thru solution and how its offers a greater visibility of the customer journey.

Can I take your order? Why self-service kiosks should be a staple in QSRs

Kiosks never forget to upsell customers, take more orders, and get orders right every time.

Why QSRs need to optimise their drive-thru business

Customers go to QSRs for two main things – speed and convenience.

What does the future hold for technology in the QSR industry?

Find out how QSRs can thrive even as the shift to takeout, delivery, and drive-thru persists.

How COVID changed the way QSRs tackle kitchen efficiency, as told by Red Rooster, Roll'd and The Cheesecake Shop

Kitchen efficiency has long been a vital part of quick service restaurants’ (QSR) operations, but the pandemic has amplified its significance in more ways than one.