News

GYG to launch new loyalty program

The current ‘buy 10, get 1 free’ stamped loyalty card will no longer be handed out.

Wasabi Warriors opens first store in Brisbane

To celebrate the launch, they’re handing out complimentary sushi platters.

SumoSalad collaborates with celebrity chef Pete Evans

The partnership is a campaign for Australians to say no to unhealthy lunches.

Pie Face opens in NYC

On 26th Jan, Australia Day, Pie Face opened their first US store. This is also their first store out of Australia, commenting on the launch Ben Macpherson their CMO stated "New Yorkers are adopting our offer. We have had a very positive response from customers who appear to love the food and coffee. The meat or savoury pie has had very little traction in the US until now, even though its incredibly popular in Australia, the UK and other parts of the world. The bottom line, a pie done well (like Pie Face does), is a great lunch/snack/dinner option. We think Pie Face has got the right combination of product mix with our bakery café offer as well as pies (especially great coffee which is hard to find in the US), fun brand, and ability to educate the customer through retail stores to drive market penetration. Even though the US is a highly competitive market, there are no pies (as we know them) and certainly nothing like Pie Face. Its still very very early, but the initial response is extremely encouraging with opening store sales surpassing expectations".

Pizza Capers expands into Sydney for the first time

The gourmet pizza brand plans to put up 25 new stores in 2012.

Alibaba "not for sale"

QSR Media received reports after our story “What are Alibaba’s plans for the next 12 months” and we followed up with Alibaba’s MD Robert Marjan who made the following comment when asked about the business being for sale : “Ali Baba is definitely not looking to sell the business. We are very committed to the long term strategy of reinvigorating the brand and growing store numbers.”  

Fast Food Employers Confused on Employment Obligations

The recent wide-reporting of inadvertent award breaches by some fast food employers has thrown into vivid focus the highly complex industrial relations regime that has emerged under the Fair Work Act – despite it being meant to simplify employment obligations.

We do not condone action which transgresses workplace laws: Eagle Boys

The franchisor has issued a statement on underpayment of staff.

Domino’s aims to double its Facebook fan base

And what better way to do that than through an aggressive customer-focused gift giveaway.

Subway capitalises on new survey which shows more than 2/3 of resolutions were to eat better and exercise more

The poll was conducted by the Dietitians Association of Australia (DAA) to launch Healthy Weight Week which ends on 29 January 2012.

Pizza Capers rebuilds its gluten-free base

The new gluten-free pizza base is crunchier, crispier, and lighter.

Domino’s offers tastier and healthier options

It has launched three new product innovations which offer customers tastier toppings and lower fat.

Hungry Jack's apologizes to Bendigo’s underpaid employees

According to the burger chain’s statement, the situation was the result of an administrative error.

Fintan Magee gives Burrito Bar stores a makeover

Magee was hired earlier this year to spice up the franchise’s stores with the vibrancy and edginess of Mexican inspired street art.

Mad Mex records same store sales growth of 26%

And it has served 2 million meals to customers in 2011.

Urban Burger's owner files for bankruptcy

Shane Heal who only took over the master franchise recently, declared personal bankruptcy just before Christmas.There are current discussions underway with a new owner who is in the process of doing their due diligence on the group. According to sources this sale process started well before Heal declared bankruptcy. Heal's current involvement is limited to a consultant for the group and franchisor of a couple of Urban Burger outlets. QSR Media was surprised at this development as we had only just published an interview we did with Shane where he talked about his plans for the burger chain.