Quick Service Restaurant Holdings (QSRH) will be implementing MICROS Simphony for three of its brands

System to be implemented at over 500 stores.

Quick Service Restaurant Holdings (QSRH) has selected MICROS Simphony for its three popular Australian brands --- Red Rooster, Oporto, and Chicken Treat.

The system to be implemented will be cloud-based and self-hosted, and will include point of sale, labor and the MICROS Kitchen Display System (KDS).

“We are very excited to have selected MICROS’ next generation cloud point-of-sale solution,” noted Simon Peach, Finance Director and Chief Operating Officer for QSRH.

“MICROS Simphony will provide our enterprise with the best tools to drive sales and achieve improved speed of service, while allowing us to deliver improved central support services and menu maintenance to our extensive network of franchisees, all in the cloud. We are excited about the opportunities MICROS offers to enhance further the customer experience, including tablets for queue busting, loyalty and digital programs. The interaction with the MICROS team as we went through the feasibility process has been first class and, as we continue to expand beyond our current estate, we truly believe MICROS is the right partner to grow with us.”

Stefan M. Piringer, President, MICROS Asia Pacific added, “We are honored to partner with such an innovative and forward-thinking company. MICROS Simphony delivers a true enterprise solution that links POS transactions and back office functions, streamlines business management, increases employee productivity and helps deliver greater customer satisfaction. As the MICROS Simphony solution offers a flexible configuration that can scale from a single location to hundreds of sites across brands and time zones, it is the perfect choice for QSRH.” 

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